Kyle Stephany Email & Phone Number

Onalaska, WI, US

La Crosse, Wisconsin, United States

La Crosse, WI

Madison, Wisconsin, United States

• Serve as liaison between the suites kitchen and the floor managers to maintain an orderly timeline of food preparation and service
• Spearhead making on the spot decisions and problem solve in real time in high stress situations
• In charge of all furnishing and accommodations of press/media areas for Camp Randall and Kohl Center
• Handled planning, set-up, food requirements and reporting for catering events on-site and remotely

Milwaukee, WI

• Part of the team tasked with the hiring and training of new staff
• Nominated by senior staff to be in the Manager-in-Training program
• Improved the culture of a premium area by embracing transparency and accountability
• Unilaterally oversaw all operations of a premium space that was able to run independently
• Responsible for maintaining inventory and upholding service standards

Greater Milwaukee Area

• Operate Gaming Tables
• Play House Hands
• Determine Winners and Payouts
• Provide Customers with Chips
• Prevent Cheating and Scamming
• Handle Problematic Customers

Milwaukee, WI

• Inside sales via approximately 150 telephone outgoing calls daily focusing on new business acquisitions
• Sourcing correct contacts using time management techniques to develop prospect database
• Usage of data mining researching businesses and Salesforce CRM software

Richfield, MN - Franklin, WI

• Utilized 20/20 and other company design software to create computer renderings of proposed home improvement projects
• Actively engaged guests, assessing their needs in order to provide fast, friendly, knowledgeable service
• Developed rapport with potential customers through face-to-face meetings and consistent communication throughout the entirety of the project

Greater Minneapolis-St. Paul Area

• Worked security detail for Super Bowl VII events, covering the stadium, the expo center, and the airport
• Oversaw venue preparations from initial set-up and construction to tear down
• Responsible for entry point inspections, access control, asset protection, and crowd management

Bloomington, MN

• Live chart pitch type, location, and accuracy for up to 10 MLB games per week
• Perform quality assurance of data utilizing MLBAM and Inside Edge resources to ensure accuracy
• Identify defensive alignments and shifts for each at-bat throughout the game
• Chart spray lines of hit locations and type of hit on balls put in play
• Record timings for game situations such as pitcher delivery, steal attempts, and catcher pop times
• Research and analyze pitchers to create detailed scouting reports

Coplay, PA

• Score games and chart pitches for MLB, MiLB, and amateur baseball games games using specialized computer software
• Prepare and analyze statistical data for delivery to customers
• Assist with production of the 2016 Bill James Handbook
• Identify and distinguish pitch types, while keeping pace with live MLB games
• Regularly check the accuracy and validity of data collected using StatCast, Pitch f/x and other in-house measures

Greater Madison, Wisconsin Area

• Responsible for all scouting and NSR operations for the entire Southwest Wisconsin region
• Communicate with college and high school coaches and athletic department personnel
• Serve as Recruiting Coordinator for enrolled prospects; advising and guiding them through the recruiting process
• Maximize prospects exposure to college athletic programs by means of telephone calls, mail, social networking, email, networking and email
• Educate organizations, teams, and individuals and their parents on the college recruiting process through recruiting seminars, in-person appointments, and media
• Research and scout area athletics to identify student-athletes that are talented enough to compete at the collegiate level and qualify academically

Milwaukee, WI

• Fielded 80-100 incoming sales calls and customer service requests per day
• Finished in the top three each year in total tickets sold, calls taken, and total sales revenue generated
• Top seller of new experimental ticketing package initiative during the 2013 season
• Interacted with customers via phone and email; set up face-to-face meetings to effectively communicate and execute transactions and form business relationships
• Collaborated with clientele to match their needs with organizational offerings
• Input and modified data and information in ticketing system and CRM accounts and revised mailing lists

Milwaukee, WI

• Responsible for opening and closing procedures for spectators and business factions
• Coordinator contractors with company offerings and facilities to work in unison
• Performed quality inspections and equipment set up for facility including media/audio systems, entrance/exit points, and seating requirements
• Instructed coaches and team personnel on ground rules and liability information
• Managed accident and injury situations following company protocol
• Interpreted facilities’ range of functionality clientele needs to best arrange furnishings to accommodate upcoming events

Milwaukee, WI

• Responsible for all aspects of the “Tavern of the Game” promotion
• Managed contractual situations with suite leases, corporate tailgate grids, and outside catering companies
• Regularly updated venue availability and ticketing system
• Assisted various departments in the organization to gain understanding and additional experience
• Input ticket system account updates and revised mailing lists

Green Bay, WI

• Arranged meetings with corporations concerning sponsorship, season ticket packages, and group fan deck opportunities
• Built seating chart program and graphic
• Published ticket information with liability release, seating arrangement, and venue location
• Assisted fans in locating designated seating and other stadium features

La Crosse, WI

• Performed safety inspections on school athletic facilities and athletic equipment before setting up the playing fields according to league regulations
• Developed practice schedules
• Managed team and crowd control
• Managed athletic department finances
• Oversaw and assisted in closing down school events and securing school property and equipment

Master Of Science, Sport Management, Cumulative 3.42 Gpa

Activities and Societies: • Dissertation Thesis--'The Influence of Pressure Situations on Athletic Performance; Questioning the Merit of.

Bachelor Of Science In Exercise And Sport Science, Sport Management, Cumulative 3.58 Gpa, 3.86 Gpa In Major

Activities and Societies: • Played an active role in establishing the Sport Management Club at UW-La Crosse. • Took a leading role in.

Certification, Baseball Analytics

Mentored by MLB Experts: • Ari Kaplan—AriBall CEO & Sports Analytics Pioneer • Dr. G. Lynn Lashbrook—Renowned Sports Agent Training.

Certification, Baseball Gm And Scouting

Mentored by MLB experts: • Dan Evans—Toronto Blue Jays Head Scout • Larry D’Amato—Baseball Scouting Icon Training included: • MLB.

Certification, R Programming

Bachelor Of Science - Bs, Sport Management

Sport Management