Kyle Struthers Email & Phone Number

Huntington Beach, Ca, Us

I oversee the entire product lifecycle, ensuring our products deliver maximum value to our customers while aligning with the company’s broader goals. I define product requirements, collaborate with design teams to develop user-focused designs, and work with engineers to bring these ideas to life. I also lead product research and provide direct customer support, ensuring that the voice of the customer is central to our decisions.In addition to my day-to-day responsibilities, I play a key role in setting the long-term vision and strategy for the company. I work closely with leadership to balance the short-term goal of securing our next round of funding with a focus on building sustainable products that support our customers' evolving needs into the future.I lead cross-functional collaboration between engineering, design, and leadership, helping our small team move fast to deliver high-value features. I implemented analytics from the ground up, focusing on key metrics such as revenue and active user growth.Working closely with the CEO, I ensure that customer satisfaction and long-term value creation are at the core of our product development. When I started, we had no software product—today, we have a fully operational platform that is driving our growth.

Lehi, Utah, Us

Responsible for flagship Dream Sock product and increased NPS from 10 to 60 in less than a year on the market. Drove product development for De Novo medical product submission to the FDALead a customer-first product development squad to build a roadmap and user-test concepts, bringing the most promising ones to production

Lehi, Utah, Us

Insuring every baby has access to health-sensing technology that allows every parent to keep their baby safe, healthy, and well cared-for, enhancing every step of the parenting journey. Product leader responsible for the flagship sock product and development of current and future feature-set.

Austin, Tx, Us

Product lead for next-generation connected hardware product. Implemented data-driven coaching improvements for consumer app.

Austin, Tx, Us

Lead an awesome feature team of designers, developers, and project managers to create software experiences for Under Armour Connected Footwear. These shoes measure running metrics in real time, without the need for a phone. When runners used our shoes and form coaching in the app, they ran 7% faster and 3% farther.

Austin, Tx, Us

Led the initiative to update registration and log in flows to adhere to new global privacy regulations and deployed to 100% of users before the legally mandated timeline.Increased premium subscriptions for new users by 200% by optimizing the upsell funnel after registration.Led a contracted project to rebuild a scalable foundation of sponsored challenges to engage additional users globally.Updated the website while working with teams in multiple geographic locations to deliver a reusable system for future website collaboration.

Austin, Tx, Us

Led project to build a data pipeline which pulled third party support data into user account database resulting in a long-term, scalable method to increase visibility of customer support dataWorked with cross-functional partners to scope specifications and requirements for new support tool and improve its reliability and efficiency.Developed and maintained multiple dashboards to promote visibility of known issues and feature requests, which resulted in improved prioritization of engineering resources. Pushed code to build and improve support tools. Also did a bit of web development as well.

Austin, Tx, Us

Created and maintained a new dashboard to promote visibility of known issues, which resulted in improved prioritization of engineering resourcesCreated and maintained weekly report of current ticket volumes and feature requests, which resulted in quicker resolution of high scope issuesEnhanced customer-facing content in the help center and improved macros for these sectionsConsistently exceeded goals for solved ticket volume and customer satisfaction scores

St. Paul, Minnesota, Us

Worked cross functionally with Engineering, Marketing, and Sales teams during the launch and implementation of new products resulting in 25% increase in revenueAdvocated on behalf of the customer by discovering device performance trends and clearly communicating recommendationsI simultaneously offered field sales support to accounts in Austin, College Station, Waco, Temple and San Antonio.

St. Paul, Minnesota, Us

Improved engagement metric by identifying process inefficiencies in product enrollment program and implementing solutions with the ability to scale process to other regions. This achieved an enrollment rate 50% higher than other top practices in the region. I did this by collaborating with my support team to scope inefficiencies and roadmap an engagement strategy over the course of one year.I was instrumental in achieving 100% contract continuation at highest grossing account in territory in 2014.

Abbott Park, Illinois, Us

I helped design and test an ergonomic manufacturing device for the clean room staff. In addition I aided engineers in cost improvement projects. At the end of my internship I proposed future ergonomic solutions to current manufacturing processes.

Master Of Science (M.S.), Biomedical/Medical Engineering

Bachelor Of Science (B.S.), Biomedical/Medical Engineering