Kyle S. Warner Email & Phone Number

10178 New York, New York

10178 New York, New York

10178 New York, New York

Rebuilt and maintain the Asset Management Database via BMC Track-It!• Assign and resolve tickets via BMC Track-It! Help Desk Management software.• Low-Level Format and/or Re-image and configure Desktop PC's and Laptops.• Obtain all necessary drivers and software needed to roll out new Desktops PC’s and Laptops.• Configure, install and troubleshoot PCoIP Teradici Zero Client Terminals. • Replace faulty peripherals and internal PC components.• Place service calls for malfunctioning printers.• On-Site client support for over 300 employees.

101 Park Avenue New York, Ny

Rebuilt and maintained the Asset Management Database via BMC Track-It!Assign and resolve tickets via BMC Track-It! Help Desk Management software.Low-Level Format and/or Re-image and configure Desktop PC's and Laptops.Obtain and maintain all necessary drivers and software needed to roll out new Desktops PC’s and Laptops.Configure, install and troubleshoot PCoIP Teradici Zero Client Terminals. Replace faulty peripherals and internal PC components. Place service calls for malfunctioning printers.On-Site client support for over 300 employees.

225 Liberty Street

Office migration for staff of over 5,000 employees.Install system units or docking stations into various offices including all necessary peripherals.Install Cisco and Avaya VoIP phones to computers and verified network connectivity. Applied proper cable management to power, data and network cables at each workstation.Collected any unused printers, fax machines or monitors and relocated them to storage areas.

Greater New York City Area

Created duplicates of Legal and Litigation documents for firm with staff of 60+ Lawyers, Paralegals and Secretaries. Maintained high volume Canon and Xerox network copy machines as well as local printers. Experienced in using GBC Velobind and Combbind machines.Maintained the mail room, copy centers and Canon copy machines by fully stocking copy paper, toner and other office supplies as well as clearing paper jams, clean printer heads and replace toner when service is required. Responsible for the delivery of mail and High-Value packages to their designated floors. Prepared Brinks packages for daily pick-ups. Processed Fed Ex, UPS, DHL and USPS packages for daily pick-ups.

340 Madison Avenue

Monitor the CCTV and Fire/Life Safety System. Respond to elevator intercom panic station communications. Verify employee identification as employees enter the facility. Register all incoming contractors. Verify identity, work location, and the contact person they are meeting with. Escort incoming messengers or other personnel as required to tenants floor. Efficiently compose incident reports.

Brooklyn, New York

Monitor the CCTV and Fire / Life Safety System. Respond to elevator intercom panic station communications. Escort Social Workers or other personnel to tenants rooms.Conduct hourly security sweeps of the building and the surrounding perimeter. Effectively handled all incident reports within secured areas. Periodically tested proper function of all fire safety emergency equipment. Achievement: Promoted to Shift Supervisor after 12 months of employment. Managed a staff of 10 for the 11pm-7am shift.

United States

Operated video camera for four in-studio BCAT television programs.Edited raw footage using Avid Express Pro video editing software.Transcribed audio for multiple shows for use with closed captions.

Comptia A+ & Comptia Net + Certifications, Information Technology

High School Diploma, Electrical, Electronic And Communications Engineering Technology/Technician