Kyle Lee Email & Phone Number

Glendale, Ca, Us

Los Angeles, California, Us

Santa Barbara, Ca, Us

Brought client relation and customer support expertise to startup charitable shoe company whose goal is creating relationships that go beyond the sales. Built out the customer support team and implemented a customer feedback channel to improve the overall customer experience. Increased reorder volume from pre-existing accounts by 20% and expanded the client base 25%.

Diamond Bar, Ca, Us

Promoted within first year to position focused on building, maintaining, and growing client relationships. Thrived in fast paced startup culture which required wearing many hats at once, and seized opportunity to showcase the communication and critical thinking skills necessary for new position. Successfully secured renewals across portfolio of 40 premier accounts, including numerous Fortune 500 companies, while also finding opportunities for increased revenue through professional services.

Diamond Bar, Ca, Us

Developed meaningful relationships with enterprise clients by delivering well communicated, client focused solutions. Achieved 90%+ customer satisfaction rating through critical understanding of client needs and ability to consistently produce timely resolutions. Guided successful client projects through all stages of the software development life-cycle from planning, to implementation, and to maintenance.