Redesigned and implemented Point-of-Sale system to improve both ergonomics and sale efficiency. Managed staff of 10 seasonal employees of different ages and backgrounds by delegating tasks, resolving conflicts, and ensuring functionality of course operations while maintaining customer satisfaction.

Trained and developed thorough understanding of 17 different amusement attractions with attention to guest safety, throughput, efficiency, and mechanically sound operation. Went through an attraction training course within the first month of employment in order to be able to train other employees due to an above average knowledgebase of amusement rides & attractions. Received the Outstanding Employee award, four weeks into internship, for attention to detail, effective communication and training skills, positive attitude, and willingness to ask for and accept feedback from supervisors.

Supervised nine multipurpose athletic fields, traced baseball league payments, and arranged baseball league schedules. Effectively communicated information to responsible parties and adapted to various roles within the position.

Received “Attendant of the Month” twice during employment and was known as a trustworthy employee by others. Operated three waterslides, each with process specific requirements and regulations, by following strict guidelines to ensure customer safety.