Kyle Keller Email & Phone Number

Mountain View, Ca, Us

Lead researcher for internal enterprise CMS owning end-to-end user insights in partnership with UX, Product, Engineering, and Business Operations. • Delivered of top user issue reports informing yearly planning; deep dive investigations to inform user needs via PRD; development, alignment, and evaluation of CUJs. • Conducted hundreds of user interviews and usability studies to inform and evaluate designs for information architecture, workflow and taxonomy tools, and content management features. Survey Research Specialist:Leveraged expertise in survey research methods and online survey platforms to drive innovation and excellence on a large-scale survey targeting >100k internal users of enterprise tools.

San Diego, California, Us

Research:• Designed, conducted, analyzed, and reported on formative and summative human factors usability tests for a Class 3 medical device.Conducted 8 formative usability studies in collaboration with multi-functional and multi-departmental teams on users and healthcare professionals, working directly with design, marketing, and R&D. • Conducted 5 summative validation studies on users to assess safe and efficacious use of devices, apps, and indications for use, working directly with design, R&D, quality assurance, and regulatory. • Garnered expertise in usability testing methodology, user-centered design, collaborating, cross-functional product development and testing, FDA submission process, risk assessment Post-market surveillance:• Designed, conducted, and analyzed 3 surveys for post-market surveillance of products to assess safety, ease of use, and satisfaction, and to aid in improved user experience for future design and development. • Garnered expertise in quantitative & qualitative survey development, post-market surveillance of approved medical devices, identification of qualitative data for complaint reporting and improving user experience

Princeton, Nj, Us

• Completed a PhD in Social Psychology under Professor Joel Cooper• Designed and completed 10+ original research studies, using both laboratory and online methodologies, enrolling over 1,000 participants in total. • Primary research investigated the post-decisional consequences of choice, employing both cognitive and vicarious dissonance theory.• Secondary research investigated the cognitive biases and mechanisms at play in a legal context when lay persons make bail decisions.

Princeton, Nj, Us

• Participated in and presented to a cross-disciplinary group of engineers and scientists on issues related to energy and climate science. • Worked with a multidisciplinary team in conjunction with the Andlinger Center at Princeton University, to research and write a comprehensive text designed to outline fusion energy for a lay audience.

Princeton, Nj, Us

• Served on the Rights, Rules, Resources Committee (September 2011 - May 2012) and Governance Committee (September 2012 - May 2013, September 2014 - May 2015). • Served alongside administrators, trustees, representatives of the faculty, staff, and students to decide matters related to university governance and policy.

Princeton, Nj, Us

• Taught ten semesters of discussion- and laboratory-based sections, requiring six in-class hours per week.• In-class duties included managing discussion sessions and group projects, lecturing and guiding learning in laboratory settings, and addressing student questions on academic material.• Duties outside of class included creating lesson plans, designing creative educational methodologies, preparing lecture slides, and mentoring students in research design and implementation.• Courses include Introduction to Psychology (PSY 101), Abnormal Psychology (PSY 207), Introduction to Social Psychology (PSY 252), Social Interaction and Influence (PSY 312), Health Psychology (PSY 317), and The Psychology of Influence (WWS 344/PSY 312).

Princeton, Nj, Us

• Served as the Psychology Department representative to the Graduate Student Government Assembly (March 2009 - May 2013). Duties included acting as a liaison between departmental peers and the larger graduate student population. • Served as the secretary of the Graduate Student Government (March 2012 - March 2013). Duties included writing and maintaining meeting records and minutes. Took initiative in creating, distributing, analyzing, and reporting a survey of graduate student housing issues with 654 respondents. Took initiative in designing and submitting for approval an official logo currently used by the organization. • Served as vice president of the Graduate Student Government (March 2013 - March 2014). Duties included maintaining order, chairing election committees, maintaining contact with departmental representatives, and revising the organization's constitution and bylaws.

Doctor Of Philosophy (Phd), Social Psychology

Bachelor Of Science (B.S.), Psychology, With Honors