Kyle Toman Email & Phone Number

Greater New York City Area

•Buyer for 40-50 seasonal collections from designer labels, as well as shoes and accessories, including researching new brands to buy•Configure and maintain the Shopify back-end for the store, including new item setup•Copyright in an engaging way while developing and maintaining the specific No Man Walks Alone voice•Merchandise collections and seasonal assortment, and calculate pricing of goods including researching specific duties•Coordinate styling of clothing and accessories for the website, social media, and editorial lookbooks•Act as point of contact for Customer Service, directing CS team and identifying and streamlining frequent queries•Publish 2-3 email newsletters weekly in Retention Science including A/B testing, segmentation, and flows•Supervise daily order fulfillment

New York, Ny

•Handled day-to-day manipulation and delivery of all data files for clients that had unique needs•Consulted with external clients to assess their actual needs•Fixed any issues that may have occurred due to errors in survey programming or fieldwork•Piloted a new delivery method that allowed clients to review data in a web-app, with functionality for real-time cross-tabulation•Managed a personally-implemented new data quality program to ensure all deliverables are analyzed to find any faults in the data collection process, based on metrics gathered from 90 studies

•Developed, led and drove continuous process improvement effort from inception, including decreasing delivery times, reducing or eliminating redundancies and increasing overall quality of data file deliverables•Trained coworkers on techniques to improve entire project process, particularly regarding effects on other roles•Coordinated external data analysis suppliers for data checks, tab production and other data-related tasks•Piloted an effort to fully use internal resources in Malaysia to tasks previously outsourced to external vendors•Managed and processed various data tasks internally – from validation checks to file modification and creation•Troubleshot data file issues for entire team•Acted as internal consultant for external clients regarding data and deliverables

•Assist senior project managers with all aspects of market research study design, deployment, and analysis•Engaged in all aspects of both qualitative and quantitative global studies for large pharmaceutical companies in areas such as brand/logo testing, portfolio management, concept testing, ad campaign strategies, product launch strategies, awareness, and Price Sensitivity Analysis conjoint studies. •Lead all aspects of service delivery including: questionnaire development, programming using SSI, fieldwork management, data analysis using crosstabs and SPSS, and reporting of data using PowerPoint

•Streamlined deployment of over 150 PCs across multiple campuses•Installed 6 CITRIX Servers and over 200 WYSE Terminals•Organized inventory for efficient installation in busy examination rooms