Kyle O’Neill

Kyle O’Neill Email and Phone Number

Manager of Professional Services @ Kurmi Software
New York, NY, US
Kyle O’Neill's Location
New York, New York, United States, United States
About Kyle O’Neill

I lead a talented team dedicated to optimizing and automating Enterprise Communications (UC, Collaboration, Contact Center) and UCaaS infrastructure

Kyle O’Neill's Current Company Details
Kurmi Software

Kurmi Software

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Manager of Professional Services
New York, NY, US
Website:
kurmi-software.com
Employees:
106
Kyle O’Neill Work Experience Details
  • Kurmi Software
    Manager Of Professional Services
    Kurmi Software
    New York, Ny, Us
    View
  • Kurmi Software
    Delivery Manager Americas
    Kurmi Software 2024 - Present
    New York City Metropolitan Area
    View
  • Kurmi Software
    Professional Services Consultant
    Kurmi Software Oct 2018 - Jan 2024
    View
  • Tufts Health Plan
    Contact Center And Uc Consultant
    Tufts Health Plan Nov 2017 - Oct 2018
    Boston, Massachusetts
    Contact Center Specialist with focus on Cloud Software Integrations
    View
  • Ancom | Technology Solutions
    Sales Engineer
    Ancom | Technology Solutions May 2005 - Oct 2018
    Tampa, Florida
    Responsible for design, quoting, installation, programming, training, documentation and maintenance of communication systems. Avaya Aura Suite, Aura Contact Center/AACC/ Aura Communication Manager/Aura CM, IP Office/IP Office Manager. Nortel (Avaya Blue) CS1000e/CS1000MG/CS1000SG CallPilot, Symposium and Contact Center, BCM50/200/400/450/Norstar/CallPilot 150Avaya Aura Suite, Contact Center and IP Office specialist.C#/.NET/Java/Python/JavaScript front-end/back-end web development for desktop and mobile applications. Angular/VueJS/BootstrapThird–Tier support and field personnel support, troubleshooting and escalating unresolved issues to manufacturer. Works directly with manufacturers to design and support hardware and software systems
    View
  • Ancom | Technology Solutions
    System Engineer
    Ancom | Technology Solutions May 2005 - May 2011
    Tampa/St. Petersburg, Florida Area
    Deployment and troubleshooting of Voice over IP and LAN/WAN systemsDiligent and exhaustive troubleshooting, working under mission critical scenarios for various local government, large healthcare organizations and high volume sales call centers Installation and management of dozens of national VoIP deployments, working with vendors to deploy and troubleshoot voice and data networks: WAN/MPLS, SIP, PRI, T1 and Analog
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Kyle O’Neill Skills

Unified Communications Contact Centers Software Development Programming Session Initiation Protocol Information Technology Voice Over Ip Cloud Computing Integration Professional Services Troubleshooting System Deployment Internet Protocol Lan Wan Telecommunications Avaya Products Customer Service It Infrastructure Management Networking Javascript .net Framework Red Hat Linux Windows Server Avaya Aura Contact Center Design

Frequently Asked Questions about Kyle O’Neill

What company does Kyle O’Neill work for?

Kyle O’Neill works for Kurmi Software

What is Kyle O’Neill's role at the current company?

Kyle O’Neill's current role is Manager of Professional Services.

What skills is Kyle O’Neill known for?

Kyle O’Neill has skills like Unified Communications, Contact Centers, Software Development, Programming, Session Initiation Protocol, Information Technology, Voice Over Ip, Cloud Computing, Integration, Professional Services, Troubleshooting, System Deployment.

Who are Kyle O’Neill's colleagues?

Kyle O’Neill's colleagues are Laurine Allenic, Philipp R., Célia Aouche, Sedki Jguirim, Faba Ansoumana Coly, Matt Kallas, Stéphanie Bérard.

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