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Kyle Troy is listed as Technical Account Coordinator at Impact Business Technology at Impact Business Technology, a company with 10 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Kyle Troy.
Kyle Troy previously worked as Technical Account Coordinator at Impact Business Technology and Technical Services Administrator at Logically. Kyle Troy holds Bachelor Of Arts - Ba, History from Merrimack College.
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Insightful Information Technology analyst with six years of IT experience including oversight and deployment of managed security services and application support. Dedicated to providing exceptional customer satisfaction with a focused delivery and technical methodology. Proven leader in directing operations, maintenance and support of complex systems. Experienced in Microsoft, Google, Apple, RMM N-Able and Watchguard Protection. Skills: Desktop application and security expertise, organizational skills, problem solving, resourcefulness
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Sandy Hook, Connecticut, United States
Lead analyst overseeing organization wide transformations from SMS based Multi Factor Authentication to Microsoft cloud based solutions.Implement customer strategies to upgrade client enterprise software applications.System reclamation for optimization of the assets value.Manage and support employee and client accounts within the Microsoft Office 365.
Danbury, Connecticut, United States
Initial Point of Customer Interaction, triaged requests and directed technical resourcesManaged the distribution of service tickets to appropriate technicians or support groups.Established daily account assignments for the technical support staff.
New York, New York, United States
Assisted with contact center operations that supported scheduling of the COVID vaccine for NYC.Managed customer communications both inbound and outbound to coordinate daily vaccine distribution.Implemented escalation procedures when complex remedies or languages were required.Provided additional technical support for the 3-1-1 system during severe weather.
Redding, Connecticut, United States
Responsible for supporting the IT infrastructure and applications for the Life Care Business unit.Implemented a migration plan for Windows 10 upgrades from Windows 7.Created “Smart” apartments using Amazon Alexa’s and Echo’s.Developed and taught classes on various IT topics to residents.Assisted residents with technology and communication needs. Key member.
Monroe, Connecticut
Develop website to establish initial presence for store. Created accounts for Facebook and other social media platforms.Produced, updated and maintained an ever-growing list of email contacts to be accessible on a daily basis.Executed Point of Sale contact to ensure customer satisfaction and to grow subscription activity.Initial Setup of the IT systems to.
Other employees you can reach at impactbt.com. View company contacts for 10 employees →
Paul Briones
Colleague at Impact Business TechnologyWallingford, Connecticut, United States, United States
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Benjamin Barnstien
Colleague at Impact Business TechnologyShelton, Connecticut, United States, United States
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Kameron Holness
Colleague at Impact Business TechnologyNew Haven, Connecticut, United States, United States
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Andrew Beasley
Colleague at Impact Business TechnologyKankakee, Illinois, United States, United States
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Jeffrey Festa Jr, Ms, Mcp
Colleague at Impact Business TechnologyShelton, Connecticut, United States, United States
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Pietro Fernandez
Colleague at Impact Business TechnologyDanbury, Connecticut, United States, United States
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Kathryn Kenny
Colleague at Impact Business TechnologySandy Hook, Connecticut, United States, United States
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Trevor Anderson
Colleague at Impact Business TechnologyNorwalk, Connecticut, United States, United States
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Jim Zinko
Colleague at Impact Business TechnologySandy Hook, Connecticut, United States, United States
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Noah Prudhomme
Colleague at Impact Business TechnologyNewtown, Connecticut, United States, United States
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Quick answers generated from the profile data available on this page.
Kyle Troy works for Impact Business Technology.
Kyle Troy is listed as Technical Account Coordinator at Impact Business Technology at Impact Business Technology.
Kyle Troy is based in New York City Metropolitan Area, United States, United States while working with Impact Business Technology.
Kyle Troy has worked for Impact Business Technology, Logically, New York City Government Covid-19 Hotline, Meadow Ridge Senior Living, and Pemberley Designer Consignment.
Kyle Troy's colleagues at Impact Business Technology include Paul Briones, Benjamin Barnstien, Kameron Holness, Andrew Beasley, and Jeffrey Festa Jr, Ms, Mcp.
You can use AeroLeads to view verified contact signals for Kyle Troy at Impact Business Technology, including work email, phone, and LinkedIn data when available.
Kyle Troy holds Bachelor Of Arts - Ba, History from Merrimack College.
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