Kyle Twait Email and Phone Number
I’m currently working towards earning the Google Cybersecuirty Professional Certificate, and I couldn’t be more excited about diving into the world of IT. I’ve picked up hands-on skills like troubleshooting network issues and maintaining system security, and I’m ready to bring my passion for technology to a collaborative team!My background in customer service and administration has given me a lot of tools I can carry into my tech career. As a Customer Service Representative at Lee Health, I learned how to communicate clearly and stay calm under pressure. My time as an Administrative Assistant at Heritage of Edina gave me top-notch organizational skills, and my role as a Claims Professional at Northland Insurance taught me to think analytically and handle complex tasks.If you’re looking for someone who loves learning, adapting, and helping others, feel free to reach out! I’m always excited to meet new people and explore ways we can grow together in the tech world.
Lee Health
View- Website:
- leehealth.org
- Employees:
- 5035
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Customer Service RepresentativeLee Health Dec 2023 - Present•Consistently resolved over 40 customer inquiries daily demonstrating strong customer service skills •Analyze patterns in customer feedback to identify recurring issues, contributing to a reduction in service delays through proactive solutions demonstrating strong troubleshooting abilities and a high level of attention to detail in a fast-paced environment reducing customer time by 40%•Managing confidential personal health data in compliance with HIPAA regulations, ensuring 100% adherence to privacy standards and accuracy in record-keeping•Utilize internal software systems (EPIC) to track and monitor customer requests, ensuring accurate data input and timely resolution of encounters
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Administrative AssistantHeritage Of Edina Jan 2023 - Sep 2023•Organized and maintained filing systems, ensuring accurate and secure storage of over 500 residents records in full compliance privacy regulations•Facilitated effective communication between departments promoting a well-coordinated workplace•Coordinated and organized office supplies and maintained inventory to ensure smooth daily operations•Assisted with billing, invoices, accounts receivable to ensure accuracy of all patients accounts -
Claims ProfessionalTravelers Apr 2020 - Jan 2023•Investigated and evaluated over 20 cargo claims daily, to confirm insured's liability into losses while trying to maintain %100 accuracy•Utilized proprietary claims management software to efficiently document case progress, ensuring timely updates •Analyzed claim data to identify trends and provide actionable insights to manager and coworkers•Collaborated with legal and investigative teams to resolve high-value claims, ensuring compliance with regulatory standards and mitigating potential legal risks
Kyle Twait Education Details
Frequently Asked Questions about Kyle Twait
What company does Kyle Twait work for?
Kyle Twait works for Lee Health
What is Kyle Twait's role at the current company?
Kyle Twait's current role is Cybersecurity Professional in Training | Google Cybersecurity Certificate | Threat Detection Specialist | Compliance Enforcement Expert | Technical Troubleshooting | Expert Committed to Continuous Learning.
What schools did Kyle Twait attend?
Kyle Twait attended Minnesota State University, Mankato.
Who are Kyle Twait's colleagues?
Kyle Twait's colleagues are Sandra Ahmadi, Dennis Golden, M.s., Zachary Mauro, Waite Teri, Santanna Hodges, Ajy George, Sheena Odom Bsrt, Rdcs, Rvt.
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Kyle Twait
Greater Tampa Bay Area
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