Kyle Van As Email & Phone Number

London Area, United Kingdom

Cape Town, Western Cape, South Africa

• Manage and oversee multiple business units and their respective Profit & Loss statements;• Manage and grow relationships to drive expansion and renewals across all solution areas within key accounts;• Recognise revenue and margin targets and maximize sales opportunities through connecting client needs with Value offerings and solutions;• Strategic account strategy and plans; compiling monthly KPI;• Implement and manage required corrective action to overcome KPI shortfalls;• Strong Knowledge and understanding of all Value products and offerings;• Ensure that all services are invoiced timeously and accurately;• Manage site costs without sacrificing efficiency and customer service;• Manage and implement controls to ensure that wages, fuel, overtime are accurately controlled and recorded;• Ensure all service levels are measured on the customer service scorecard;• Ensure that staff morale and discipline is maintained at a high level to provide a motivated work atmosphere;• Ensure that breaches of discipline are resolved following set out procedures indicated in the employee handbook;• Manage and co-ordinate staff training, promotions and transfers;• Ensure that all reports are compiled and submitted to the required parties prior to the allocated deadlines;• Compile monthly fixed and variable matrix for invoicing;• Compile and manage health & safety reports;• Attend to all product claims regarding lost, damaged products and provide backing documentation;• Compile and assist in the investigation of any loss control matters;• Authorize attendance registers; and• Resolve all public complaints.

Johannesburg Area, South Africa

• Understood and managed the Superdry business by effectively using sales reports, assessing departmental results and developing specific actions directly related to business development and growth;• Ensured that seasonal buys were overseen and were within the OTB set in the FY Budget;• Opened and oversaw all new retail stores opened by Superdry;• Reported on KPI performance weekly;• Assisted in the development of new operations, procedures and policies;• Lead and developed department level sales goals and action plans for the store teams directly tied to measurable results this was timeously and consistently executed;• Was accountable to ensure that trends of underperformance were formally addressed, were clear and documented performance improvement plans. Formal verbal and written warnings were enforced;• Ensured that customer engagement was a point of differentiation aimed at quality, ideas, acknowledgement and inspiration, which lead to emotional and loyal brand/ customer attachment;• Addressed HR and IR concerns within Superdry;• Set high expectations for excellent customer service and held the management team accountable to the measurable results associated;• Managed the store management teams toward acceptable store operations as well as conducted training and/or inspection audits on a weekly basis;• Managed the payroll and man power costing;• Worked on marketing strategies to maximize sales;• Managed the of merchandising within stores while at the same time adhering to VM guidelines set out by brand;• Ensured that each store was trained and compliant with all basic inventory management/movement/receiving processes;• Consistently executed accurate stock takes; and • Oversaw stock, cash flow and staff - ensuring that all the components were taken care of to ensure the operation ran smoothly.

George, Western Cape, South Africa

• Strategically managed warehouse compliance with the company policy;• Oversaw receiving, warehousing, distribution and maintenance;• Setup the layout and ensured the sufficient utilization of space;• Initiated, coordinated and enforced optimal operational policies and procedures;• Adhered to all warehousing, handling and shipping requirements;• Maintained standards of health and safety, hygiene and security;• Managed stock control• Liaised with suppliers and transport companies;• Planned work schedules and assigned tasks appropriately;• Conducted performance appraisals with warehouse staff;• Recruited, selected, coached and motivated employees; and• Produced reports and statistics on a regular basis (stock received, dispatch overview and dead stock).

George, Western Cape, South Africa

• Ran performance brands stock supply for all 265 stores countrywide;• Forecasted and bought all of the performance supplier stock;• Quantity ordering (size matrix);• Distribution of supplier stock;• Brand reviews (monitored margin and sell through);• Discrepancy reporting;• Marketing and merchandising (window campaigns and in-store merchandising);• Consolidation of stock; and• Opened the new stores.

City Of Johannesburg, Gauteng, South Africa

• Ran performance brand stock supply for all on course stores in the greater Johannesburg area;• Forecasted and bought all of the seasonal supplier stock;• Called on all Key accounts in maintaining the order book; and• Distributed the supplier stock.

Benoni Area, South Africa

• To promote and market the Club to members and guests in order to maximize revenue • Merchandising of the Golf Shop.• Golf Shop Orders & Stock Control.• Selling of Golf equipment and apparel in the golf shop.• Equipment & Apparel Technology (advice to customers)• Dealing with Suppliers.• Training of new staff.• Providing a level of service and efficiency that meets and/or exceeds customer expectation levels • Communicate effectively with members, the public, service providers, the Committees and all employees • To check in customers on a day to day basis.• To determine and maintain a code of conduct.• Ensuring that all procedures are completed on a daily basis.

Diploma, Business, Management, Marketing, And Related Support Services

High School, 12