Kyle Weber Email & Phone Number

Kansas City, Mo, Us

Manage Agile development team in estimation, analyzing, designing, coding, debugging, testing and modifying software enhancements and/or new softwareManage escalation and issue resolution for internal or external clients and stakeholdersProvide input to project resourcing plansConsult with stakeholders on current functionality and complexity of adding new features to develop software specificationsTranslate business problems into functional work estimates at the component level for current and future projectsPlan, delegate, and direct the team’s day-to-day work to achieve operational targets or objectives with contribution to the immediate results for the team or department

Kansas City Metropolitan Area

-Managed internal projects focused on future growth.-Developed implementation strategies and deliverables for organization.-Developed and implement for education plan for new associates and for training solution experts.-Liaised with solution development teams to roadmap the future of the solution.-Created, updated, and maintained client and internal facing documentation to ensure information is relevant and clear. -Developed and maintained relationships with various service vendors focused on finding value and strategic partnerships

Kansas City, Missouri Area

• Managed multiple, complex client projects from ordering phase through go-live• Led client events on solution education, deployment, installation and maintenance• Coordinated hardware procurement, installation, and maintenance of fetal monitoring solution• Coordinated internal and external resources for timely delivery of hardware • Worked closely with development teams to identify and resolve solution defects• Created, updated, and maintained client-facing Wiki documentation to ensure information was up-to-date and clear • Regularly led and participated in in-depth issue analysis and resolution strategies• Actively maintained relationships with previous clients by planning, leading, and implementing upgrades and testing partner projects

Kansas City, Missouri Area

• Consulted with clients on in-depth technical architecture decisions • Troubleshot and resolved issues related to solution in a timely manner• Participated in client events on solution education, deployment, installation and maintenance• Acted as internal and external key contact for all technical challenges relating to solution• Assisted team members, engineering, and support staff on troubleshooting solution issues

Kansas City, Missouri Area

• Troubleshot and resolved issues related to Cerner solutions and third party technologies• Prioritized and escalated issues in a timely manner• Worked with clients daily to resolve solution issues and coordinate testing• Identified and corrected defects in supported code base• Educated and consulted clients on troubleshooting, issue-resolution, and issue-prevention• Instructed clients on installation of Cerner solutions and third party technologies, such as Citrix and Websphere Application Server • Provided appropriate documentation and knowledge to clients to support their system • Coordinated meetings across multiple internal specialties to resolve complex issues