• Performed thorough exploratory data analysis, searched for key insights to affect business decisions• Monitored the performance of existing machine learning models to ensure accurate predictions• Worked on customer spend prediction model to help target valuable customers through logistic regression methods• Created actionable SQL dashboards to report AB Testing metrics, business metrics, and reports• Made an interactive food issues dashboard with RShiny to pinpoint problematic areas and optimize food quality

• Participated in weekly graduate team meetings to discuss projects and progress• Moderated exploratory user testing of interactive visualizations• Automated the transcription process and segmented user sessions for data analysis• Cleaned and tidied datasets with R for quick and easy insights• Built an interactive RShiny application to quickly explore the datasets and answer user’s hypothesis

• Coordinate weekly meetings with stakeholders and development team• Collaborate with stakeholders and development for weekly progress checks• Served as a medium between the business team and development team

• Built Power BI dashboard for recon team leaders to inquire needed KPI information• Job shadowed a data scientist and analytics manager for career insights• Created KEMS-supply chain MSBI application; Requirements, ETL, Data mart, Power BI• Made communications Power BI dashboard for CIO and IT leaders to increase analytic production• Earned R and SQL certificates from Udemy to increase work production• Create and lead team meetings with Outlook for progress updates and to present project to stakeholders

• Provided assistance and training in non-traditional classroom• Responsible for troubleshooting hardware and software problems• Assist in organizing and ensuring completion of projects

• Trained new servers to establish company policies and improve performance• Communicated with customers to promptly enter correct orders for customer satisfaction• Promote teamwork during rush periods while providing exceptional service and guest dining experience