Kyle Whitlock Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia

• Manage relationships with two major vendors, Rheem Manufacturing and Niagara Bottling, representing the largest and most intricate partnerships within the Single Point of Contact (SPOC) team network
• Provide support to additional vendors outside the SPOC team network, leveraging lane level reporting to identify low performers and address overage issues
• Improve raw on-time pickup YoY from 36.4% in FW22 to 86% in FY23 as well as carrier on-time pickup from 65.4% to 92% by implementing… Show more
• Improve raw on-time pickup YoY from 36.4% in FW22 to 86% in FY23 as well as carrier on-time pickup from 65.4% to 92% by implementing preload programs with automated trailer pool notifications, ensuring seamless.
• Achieve a noteworthy improvement in in-stocks to sales (ISTS) with an average of 99.4% in FY23 compared to 96.7% in FY22 by collaborating cross-functionally with Channel Management, carrier partners, and vendors to.
• Serve as team Urgent Host Request (UHR) Captain, documenting and optimizing process for training and efficiency

Atlanta, Georgia

• Orchestrated successful management of the Werner Regional Fleet growth from startup to 110 drivers in the Southern Region
• Identified and capitalized on operational opportunities within the Regional Fleet, resulting in a 1,035% increase in savings YoY from FY19 to FY21—translating to over $3.5 million in total savings and a consistent.
• Spearheaded improvements in inbound carrier performance through fostering strong partnerships with vendors… Show more
• Spearheaded improvements in inbound carrier performance through fostering strong partnerships with vendors, strategically addressing supplier production scheduling, and enhancing carrier operations
• Developed ad-hoc data analysis to improve on-time pickup performance using Google BigQuery and Tableau
• Led training and development initiatives for contractors, ensuring proficiency in inbound and outbound transportation processes Show less

Atlanta, Georgia

• Collaborated with IPR, Merchandising, and Channel Management teams to address vendor-related concerns, resolving issues like ordering inconsistencies and sourcing gaps.
• Delivered 5% improvement in on-time pickup within 12 months, hitting a goal of 93.9% by implementing daily and weekly communication with carriers and developing effective action plans.
• Managed all transportation modes, handling an average of 3,000 full truckload shipments weekly.
• Utilized Google BigQuery and Tableau… Show more
• Utilized Google BigQuery and Tableau for ad-hoc data analysis, enhancing on-time pickup performance.
• Identified and resolved IDM SKU level discrepancies, collaborating with vendors and Channel Management to update data and optimize trailer utilization. Show less

Marietta, Georgia

• Analyzed day to day operations within all of our regions in the Southeast while reporting on different metrics to the corporate operations team such as scanning, service, and other customer experience metrics
• Assigned to multiple projects including improvement efforts to increase certain metrics and also the move of one customer to another warehouse
• Acted as corporate support during peak seasons

Marietta, Georgia

• Analyzed the day to day operations and how the company can best utilize their resources to obtain optimal service for their many customers

Marietta, Georgia

• Guided and supervised interns for the Summer 2015 internship program.
• Strategized and implemented individual schedules, ensuring regulatory hour compliance.
• Produced weekly service and analysis reports for program assessment.
• Collaborated closely with management to enhance the intern program for subsequent cycles.

Marietta, Georgia

• Coordinated daily deliveries by using proprietary software to match orders with an available independent contractor
• Handled all customer complaints and concerns same day as received
• Monitored all ticket documentation to ensure that orders were delivered on schedule

Marietta, Georgia

• Managed both inbound and outbound freight at the Marietta corporate office warehouse, adapting to the increased volume as CX expanded.
• Successfully navigated and resolved stressful situations, ensuring accurate and timely handling of freight throughout my tenure.