Kyle Williams Email & Phone Number

Fayetteville, NC, US

Ft. Bragg, North Carolina

• Performs real-time mission operations on complex communication systems.
• Establishes voice, messaging, and data communications for multiple- satellite programs of varying priorities and classifications.
• Monitors configurations of displays for computer and network equipment during normal mission operations.
• Troubleshoots end-to-end communication issues.
• Determines any anomalous conditions and provides corrective actions as required.
• Generation of downtime reports and other associated documentation for operational outages.

• Performed future operations testing, development, and evaluation on the Space-Based Infrared System upgrade valued in excess of $460M.
• Developed tactics, techniques, and procedures for a 2-weapon system upgrade worth $662M with partnered agencies to meet the United States Strategic Command operations orders
• Managed the Highly Elliptical Orbit/Mission Control Station handover test; monitored 133 commands for system transfer; resulted in essential block 10 upgrade of the Air Force Space Command Space-Based Infrared System
• Updated the Defense Readiness Reporting System and reporting tool with essential task list; assessed mission capability which resulted in 100% operational readiness rate
• Created and updated readiness reports; submitted 10 error-free unit documents that exceeded headquarter standards
• Managed the collection of 416 intelligence events and supervised 12 missile launches to provide defense support to 45K United States and allied forces

• Led 15 proficiency training sessions over 45 hours of instruction to certify 14 personnel in defense operations; resulted in decreasing operation errors by 42% over a 6-month period
• Analyzed training requirements and trends to validate program effectiveness and crew member readiness
• Crafted 4 supplemental training packages and instructed 85 hours in new tactics for 65 mission ready personnel
• Dedicated 97 hours to pre-evaluation training to 15 personnel; resulted in 100% pass and operational readiness rate
• Revamped the quality training binder for crew positions; created 80 quiz questions and 5 games to set the foundation of system operations
• Managed 204-hour software and asset tests valued in excess of $6M; identified deficiencies and developed 12 course of actions and resolutions

• Maintained the Space-Based Infrared System (SBIRS) Highly Elliptical Orbit (HEO) payload command activities in direct support of the Joint Force Component Commander-Space operational mission.
• Performed sensor and ground station anomaly resolution by troubleshooting and analyzing system malfunctions
• Managed 151 HEO orbits; completed 402 error-free hours and oversaw 351 intelligence collections for joint operations
• Configured system for 9 high-profile missile launches and delivered key profile intelligence for senior leadership
• Executed emergency manual payload command to mitigate the impact of an outage; resulted in securing 8 hours of mission capability
• Responded to weapon system errors promptly; resolved 250 faults through 75 orbits, resulted in the safeguard of HEO segment scan time