Senior Product Owner
Current
Jul 2024 - Present
AeroLeads people directory · profile
Kyle Kerr Email & Phone Number
Strategic Senior Product Manager | SaaS, E-Commerce, Cross-Functional Leadership, New Product Development | Agile Transformation | Identify & Solve Consumer Problems | Product Management
at
Insight Global
1 work email found
@maidpro.com
5 phones found area 570, 978, and 617
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Strategic Senior Product Manager | SaaS, E-Commerce, Cross-Functional Leadership, New Product Development | Agile Transformation | Identify & Solve Consumer Problems | Product Management
Location
Boston, Massachusetts, United States
Who is Kyle Kerr? Overview
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Quick answer
Kyle Kerr is listed as Strategic Senior Product Manager | SaaS, E-Commerce, Cross-Functional Leadership, New Product Development | Agile Transformation | Identify & Solve Consumer Problems | Product Management at Insight Global, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at maidpro.com, phone signal with area code 570, 978, 617, and a matched LinkedIn profile for Kyle Kerr.
Kyle Kerr previously worked as Senior Product Owner at Insight Global and Digital Product Operations Manager at Wolverine Worldwide. Kyle Kerr holds Bachelor Of Science, Business Administration from Northeastern University.
Company email context
Email format at Insight Global
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{first_initial}{last}@maidpro.com
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Profile bio
About Kyle Kerr
With over eight years of experience in product management, I have led the creation, launch, and support of various software solutions that enhance business performance and customer experience. I have a strong background in SaaS, e-commerce, field service applications, and Salesforce administration, as well as expertise in agile transformation, backlog management, user acceptance testing, and vendor management.I have developed a strong understanding of enterprise SaaS and e-commerce products, and have honed my ability to lead through influence across multiple stakeholder groups. My expertise in defining product strategy and vision, building high-value roadmaps, and collaborating with cross-functional teams has resulted in the successful launch of multiple products that have solved complex business problems and delighted users.As Digital Product Operations Manager at Wolverine Worldwide, I refined and implemented the tools and systems that enabled the team to go from product ideation to feature launch by removing the blockers to evidence-based decision-making and establishing a company-wide intake and prioritization process. I created alignment between the department and the broader business to establish and maintain a unified, rolling roadmap. This entailed working closely with stakeholders, the Digital Experience teams, and customer engagement to foster conversations around product usage, feature development, and customer needs. I also developed a feedback loop to help better understand what solutions to build and what should be fixed.As Senior Product Manager at Threshold Brands, I led the development and launch of numerous field service applications that incorporated client and employee management, payroll, accounting, and cloud storage technologies. These projects required me to navigate complex platform integrations and communicate technical concepts to a business audience, which I successfully achieved through collaboration with the development team and user-centric design.I lead the entire development process, from ideation, to research, design, development, testing, launch, user support, and feedback. I managed our team of developers and QA engineers, as well as the Help Desk that provided front-line support to users.I am passionate about identifying and solving customer problems, delivering value to stakeholders, and collaborating with cross-functional teams. I have excellent communication, presentation, and leadership skills, and I am proficient in using various tools and platforms, such as Jira, Confluence, Zoom, Slack, and Teams.
Listed skills include Marketing, Social Media, Entrepreneurship, Small Business, and 15 others.
Current workplace
Kyle Kerr's current company
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8 roles
Kyle Kerr work experience
A career timeline built from the work history available for this profile.
Digital Product Operations Manager
- Implemented a robust Intake and Prioritization Process for new requests for 10 Brands across 27 domestic & international e-commerce websites that allowed for evidence-based decision-making
- Created cross-functional alignment across multiple workstreams, including Engineering, Operations, Architecture, UX, and Customer Success on strategic planning and implementation
- Aided in Agile Transformation mindset from project-based to product-based development, including iterative development and feedback loops, designing for MVPs instead of whole projects, and weight-based scoring models.
- Influenced crucial product roadmap decisions by collaborating with cross-functional teams, and leveraging research and customer feedback to advocate for features based on strategic objectives
- Instituted a Bug Triage process to ensure timely resolution to site issues and customer blockers
- Managed stakeholder relationships between Brand Leaders, International Site Leaders, and additional Business Leaders throughout the company and the Digital Experience team
Jul 2023 - Nov 2023
Senior Product Manager
- Served as acting Director of Product and owned the entire development process from concept to deployment, as well as iterative development through feedback loops and customer support.
- Led 0-1 creation and launch of Franchise Management System that enabled Franchise Development team to sell franchise units more efficiently, facilitated new franchisee onboarding, and provided continuous franchise.
- Managed roadmaps, feature requests, enhancements, and bug fixes for all proprietary software, including 3 CRM systems that processed nearly $200 million in annual revenue through 700k job across 40k clients, a.
- Defined Product Roadmaps that tightly balanced internal business needs with user expectations
- Ensured product buy-in and harmony between departments by collaborating cross-functionally with Engineering, Operations, Sales, Marketing, and Support
- Gathered, managed, and prioritized user requirements via deep-dive discovery sessions, focus groups, 1:1 discussions with users, idea forums, and surveys
Jun 2021 - Jan 2023
Product Manager
- Led 0-1 creation and launch of custom field service application for Threshold’s Men In Kilts Brand to manage leads, provide estimates, schedule jobs, manage field workers scheduling and payroll, process payments, and.
- Created detailed user stories in Jira, including mock-ups and feature descriptions
- Worked closely with Engineering and other internal stakeholders to ensure business case and customer satisfaction goals were met
- Created Operational Level Agreement (OLA) documentation for internal clients
- Created robust training materials, implementation guidelines, and communication strategies for all new releases, improvements, and bug fixes
- Conducted vendor assessments for various technologies utilized by the company (field service applications, case management, event management, intranet, etc.)
Jun 2017 - Jul 2021
Help Desk Lead
- Created and monitored KPIs to ensure effectiveness of support agents (IRT, FCR, CSAT, additional phone stats)
- Provided technical support and training for proprietary software to internal and external clients
- Trained new franchisees on software
Jan 2014 - Jun 2017
Franchise Support Specialist
Aug 2010 - Jan 2014
Ecommerce Agent
Travel Impressions - An American Express Company
Oct 2008 - May 2010
Copywriter
Jan 2007 - Jun 2007
1 education record
Kyle Kerr education
-
Northeastern University
FAQ
Frequently asked questions about Kyle Kerr
Quick answers generated from the profile data available on this page.
What company does Kyle Kerr work for?
Kyle Kerr works for Insight Global.
What is Kyle Kerr's role at Insight Global?
Kyle Kerr is listed as Strategic Senior Product Manager | SaaS, E-Commerce, Cross-Functional Leadership, New Product Development | Agile Transformation | Identify & Solve Consumer Problems | Product Management at Insight Global.
What is Kyle Kerr's email address?
AeroLeads has found 1 work email signal at @maidpro.com for Kyle Kerr at Insight Global.
What is Kyle Kerr's phone number?
AeroLeads has found 5 phone signal(s) with area code 570, 978, 617 for Kyle Kerr at Insight Global.
Where is Kyle Kerr based?
Kyle Kerr is based in Boston, Massachusetts, United States while working with Insight Global.
What companies has Kyle Kerr worked for?
Kyle Kerr has worked for Insight Global, Wolverine Worldwide, Threshold Brands, Travel Impressions - An American Express Company, and The Boston Globe.
How can I contact Kyle Kerr?
You can use AeroLeads to view verified contact signals for Kyle Kerr at Insight Global, including work email, phone, and LinkedIn data when available.
What schools did Kyle Kerr attend?
Kyle Kerr holds Bachelor Of Science, Business Administration from Northeastern University.
What skills is Kyle Kerr known for?
Kyle Kerr is listed with skills including Marketing, Social Media, Entrepreneurship, Small Business, Creative Writing, Copywriting, Salesforce.Com, and Help Desk Implementation.
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