Kyle Zundel Email & Phone Number

Bellevue, WA, US

Live Operations and Publishing Producer for Mortal Kombat 11 and Middle-Earth: Shadow of War.

• Managed Production Team for San Diego Studio’s internal development. Worked directly with leadership teams and stakeholders to establish strategic direction and product goals. Led development team in day-to-day.
• Launched Kill Strain beta in 2015, open launch in 2016. Executed monthly feature patches during the life of Kill Strain, with hotfix patches as necessary, resulting in 40+ patches with no failed submissions.
• Owned quarterly and monthly planning process to establish product priorities/goals amongst the leads and stakeholders. Streamlined this process to reduce meeting time for leads by over 50%.
• Managed communication between analytics/BI group, User Research, Community, QA, Live and Development teams to prioritize work and track improvement of KPIs through iterative releases.
• Established user experience team and process to integrate into feature development. This led to consistently improved player scores during user research studies.
• Owned overall production goal to release 1 character + skin per month. Worked with character team to setup Kanban style workflow for character pipeline/priorities/dates which improved team visibility, engagement and.

• Lead Publishing Producer on ModNation Racers, a new IP and one of Sony’s AAA titles. Owned all Publisher responsibilities which included high-level product and strategic direction, relationship with 2ND party developer.
• Produced ModNation Racers as PlayStation’s 2nd title in Sony’s Play, Create, Share genre. Shipped to critical acclaim: was featured on the cover of PlayStation Magazine and earned 82/100 on Metacritic and 9/10 on IGN..
• Championed key features amongst publishing groups, specifically the accessibility and power of the track editor by creating a fully realized track in less than 4 minutes. This led to an 8+ minute feature at the annual.
• Partnered with the Online Technology Group to make ModNation PlayStation’s 1st title to utilize Amazon cloud and database services. ModNation paved the way for following titles to use this service.
• Worked with PlayStation’s social media team to maximize exposure for ModNation community. Was the only title to acquire weekly space on the PlayStation blog dedicated to ModNation Racers. We featured weekly creators.

• Acted as an External Development Producer with 2nd Party Developers, focusing on high level product direction and the Publishing side of Production. Owned North American release for internationally developed titles.
• Played a significant role in the game play direction for ATV Offroad Fury 3, a sequel in Sony’s AAA offroad racing franchise. Having moved on from founding developer, Rainbow Studios, we maintained the success of the.
• Enabled successful launches of PS2 and PSP titles ATV Offroad Fury 3,4, and Pro. ATV Offroad Fury Franchise sold multimillion units in North America.
• Supported International Software Development Team which managed localized releases on PS2, PS3 and PSP titles including: MotorStorm, Motorstorm: Pacific Rift, Formula 1, Eye of Judgement, Kingdom of Paradise, and.
• Managed direction and communication for North America SKU QA effort. Acted as liaison between North American QA teams and the European development/production teams.
• Supported North America Marketing/PR as a liaison with the European development/production teams, promoting titles such as PlayStation3 Launch Titles Formula 1 and MotorStorm.

• Developed test plan strategies and identified working defects during the QA process. Provided leadership and assignments for a team of up to 30 testers.
• Earned a reputation for running one of the top QA teams due to our strong performance as a QA team: finding all bugs, excellent communication and documentation of our findings, and ability to work closely with Product.
• Worked on several AAA franchise titles including: Twisted Metal, ATV Offroad Fury, Syphon Filter, and NFL GameDay.
• Supported the peripheral for PlayStation’s network adapter which allowed network play for PS2. Pioneered the group’s first network test plans/effort.