Kylie Pierce Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Boston, Massachusetts, United States

Burlington, Vermont, United States

Ensure customer satisfaction by maintaining a positive attitude, and creating an environment that retains a high customer satisfaction rate.Maintain the ability to look professional while multitasking in the restaurant's fast-paced environment.Build rapport with co-workers to increase efficiency and create an enjoyable workspace.Stay up to date and have a thorough understanding of the menu, providing customers with valuable input that can increase sales.

South Burlington, Vermont, United States

Assisted in audit planning by working with cash, accounts payable and receivable, and bank reconciliationsCollected and analyzed client financial reports, testing for materiality when discrepancies were presentCategorized and arranged confidential documents in the firm's client database, maintaining relevant files and assisting supervisors with planning and organization. Additionally, I researched changes to tax laws and regulations and presented findings to the tax department

Burlington, Vermont, United States

Serve as a direct point of contact for library patrons, communicating messages and reports to supervisors. Assist students with various library resources, and find books through the online library catalog. Shelve library books on a regular basis and clear the front desk of clutter when needed. Maintain a positive, approachable attitude, encouraging library users to ask for any assistance they may need.

Chittenden County, Vermont, United States

Conducted teller transactions for customers including processing loan payments, deposits, withdrawals, cashing checks, balancing cash drawers, correcting discrepancies, and administering night deposits. Fulfilled customer transactions with attention to detail. Protected the bank’s assets by following strict opening and closing procedures.Ensured customer satisfaction by maintaining a positive attitude and taking initiative. Balanced my drawer 100% of the time after initial onboarding.

Burlington, Vermont, United States

Helped customers with orders by making recommendations and answering questions. Promoted items on sale to encourage guests to purchase more items and increase sales. Helped restock products in an organized, systematic way and assisted customers with finding them.

Lead host on weekends and acted as the face of the restaurant, executing quality customer service by seating customers, taking orders, serving, and removing dishes, all while maintaining a positive attitude. Answered main phone lines, took to-go calls, and answered customer questions, allowing the restaurant to run smoothly and without disruption.Increased sales by promoting appetizers, drinks, and desserts, as well as providing guests with knowledgeable recommendations. Assisted co-workers during rush periods to promote teamwork and provide an exceptional dining experience.

Business Administration And Management, Accounting And Finance

Activities and Societies: Accounting Club Co-President, Managerial Finance Teaching Assistant, Women in Business Member, Peer Note Taker.

Education record