Kylie Prather Email & Phone Number

Toledo, Oh, Us

Ann Arbor, Mi

- Develops annual retention plans and monitors weekly, monthly, quarterly reports to keep in line with sales goals- Facilitated events for seven locations to build B2C relationships resulting in increased resident retention- Executes personalized advertising through social media- Exceeded portfolio’s retention goals for 2020-2022 through the development and execution of targeted retention strategies- Assists management on employee engagement and development initiatives… Show more - Develops annual retention plans and monitors weekly, monthly, quarterly reports to keep in line with sales goals- Facilitated events for seven locations to build B2C relationships resulting in increased resident retention- Executes personalized advertising through social media- Exceeded portfolio’s retention goals for 2020-2022 through the development and execution of targeted retention strategies- Assists management on employee engagement and development initiatives, including individual and group training sessions, and one-on-one coaching Show less

Holland, Ohio

Toledo, Ohio

- Built strong relationships with B2B partners resulting in store collaborations and community events/fundraisers- Budgeted, planned, and coordinated store’s first birthday event through B2B meetings resulting in 100 new memberships, 6 successful adoptions, and the biggest sales day of the quarter- Northwest OH/MI Representative of company-wide associate council involving quarterly reflection and development of policies, product education, market feedback, etc. - Onboarded, trained,… Show more - Built strong relationships with B2B partners resulting in store collaborations and community events/fundraisers- Budgeted, planned, and coordinated store’s first birthday event through B2B meetings resulting in 100 new memberships, 6 successful adoptions, and the biggest sales day of the quarter- Northwest OH/MI Representative of company-wide associate council involving quarterly reflection and development of policies, product education, market feedback, etc. - Onboarded, trained, and developed 6 staff team members- Developed sales / marketing strategies, resulting in increased revenue and customer satisfaction- Selected twice for company wide customer service award for exemplifying extraordinary service- Creator of monthly internal employee newsletter feature- Handled invoices, creating purchase orders, budgeting for supplies, balancing payroll for employees- Maintained schedules for employees, shipments, and marketing and training deadlines Show less

Toledo, Ohio

- Analyzed business trends and implemented improvement plans using critical thinking skills.- Managed inventory through shrink, cycle counts, receiving, and RTV/recall reports- Exceeded animal welfare expectations through hourly check-ins, meal preparation, habit maintenance, animal education. - Oversaw merchandising execution, ensuring brand standards, pricing, and marketing display kits were upheld

Monroe, Michigan Area

- Reduced 50% of clientele call backs through the implementation of a detailed new ordering system.- Acted as secondary website administrator during 2016 brand refresh.- Led consultation appointments of formulating event concepts and themes and developing a detailed budget- Maintained professional relationships with vendors, venues, and clientele- Streamline processes through innovative employee–associated principals and guidelines

Onsted, Michigan Area

• Analyzed sales statistics to assist with forecasting• Maintained inventory with daily monitoring of sales• Planned promotions through content creation• Budgeted financial need for supplies• Exercised time management skills to ensure orders were delivered on schedule

Monroe, Michigan Area

• Prepared daily deposits and cash drops • Completed inventory counts & shipment distributions • Exercised a heuristic learning environment for subordinates• Analyzed store statistics to plan weekly sales goals • Received high honor for excellent customer service• Managed high-volume workload within a deadline-driven and fast-paced environment.• Resolved customer conflicts with effective communication• Operated sophisticated POS technology

Adrian, Michigan Area

• Prepared daily deposits and cash drops • Completed inventory counts & shipment distributions • Exercised a heuristic learning environment for subordinates• Analyzed store statistics to plan weekly sales goals • Received high honor for excellent customer service• Managed high-volume workload within a deadline-driven and fast-paced environment.• Resolved customer conflicts with effective communication• Operated sophisticated POS technology

Bachelor Of Business Administration - Bba, Entrepreneurship/Entrepreneurial Studies

Bachelor Of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies, 3.35

• Dean’s List Recipient of Honor • Enactment & establishment of internship program with small business, Ypsilanti Food Co-Op