Accenture- Technology Delivery Lead. Project ManagerExperienced Technology Delivery Lead Manager with a track record of successfully delivering application, infrastructure, and system integration projects for Tier-1 mining clients over 1 years, 10 months. I excel in end-to-end project lifecycle management and implement Agile Project Management methodologies effectively. My strengths lie in exceptional leadership and stakeholder management skills, with a proven ability to mitigate scope creep, all while navigating high-pressure, deadline-driven environments. I have a strong command of Microsoft Office tools and have successfully delivered projects involving security tools like CyberArk and Zscaler, as well as network architectures, including SD-WAN, within the mining industry. I was responsible for overseeing the delivery of technology solutions, managing technical resources, and ensuring that the solutions aligned with the client requirements and performance objectives. I successfully delivered projects on scope, time and budget.Projects Link: https://www.linkedin.com/in/kylie-robertson/details/projects/•Project 1: CyberArk PAM for Mining CompanyCoordinated CyberArk PAM implementation.•Project 2: Cloud Internet Gateway Migration (Mining Company)Implemented Cloud Internet Gateway for enhanced network.•Project 3: TTO Transition to Operations (Mining Company) SaaS.12-week transition to operations

Experienced IT and Sales Professional specializing in IT and outsourcing solutions. Proven success in service delivery leadership, sales, and solution architecture. Proficient in client relationship management, value propositions, negotiation, proposal development, pricing strategies, and sales management. Committed to continuous learning and skill development. Projects Link: https://www.linkedin.com/in/kylie-robertson/details/projects/ •Project 1: RFP - Oil & Gas Emissions Management (SAAS Offering)Complexities: Data migration, tech stack, compliance, early-stage planning•Project 2: RFP - Transportation, Logistics, Supply Chain (EMS)EMS implementation, SAP aspects, pricing, regulatory compliance•Project 3: RFP - Software Development, Cloud Migration FactoryUnderstanding client needs, project estimation, resource planning•Project 4: Financial BankingStrategic planning, technology management, system integration•Project 5: Mining Company ExpansionMining project expansion, SAP gaps, project package

AABG Accenture AWS Business Group.

Senior Business Development Manager with ICT Group Australia, a leading provider of Information, Communications, and Technology solutions. ICT Group is a Telstra Business Gold Partner, Gold Microsoft Partner, and Premier Cisco Partner, offering a wide range of technology solutions, including Telstra Business Systems, Communication and Collaboration, Network Solutions, Managed Data Networks, Mobile Assets, and Cloud Solutions. Responsible for driving business growth and expanding client relationships through comprehensive technology services, including Managed Services, Bespoke Software Development, and Digital Transformation. Skilled in project management and dedicated to delivering top-tier solutions. Products: SDWAN, Data Networks, Mobile Assets, Cloud Solutions. Custom Applications. Telstra Business Systems & Packages, Telstra Calling TCO 365

Expertise: Managed File Transfer and Automation Solutions Company: Fortra (previously: Helpsystems.) Website: https://www.fortra.com/Drove the growth of Secure Managed File Transfer & RPA with a focus on GoAnywhere MFT, ICAP Server ADLP, and other cutting-edge solutions. Orchestrated the introduction of our innovative MFTaaS offering, revolutionizing the industry. Impressive Client Portfolio of Sales: Deloitte | TAL Insurance | Penske Transport | Ballarat Grammar | Capricorn | Auditor General’s Office SA | Kmart/Continental Tires | Equip Super | JBI Aerospace | Enstarla | Progression | Singapore Power | MLC | Monash Health | Aquion | Xtensive Technologies | Lancom | Technologies | Forematic Techneow | OneVue | Suzuki | FMP Group | HFW Legal | Coca-Cola | Telstra

Boutique marketing agency and Google Premier Partner, specializing in SEO, search marketing, advertising, and marketing automation. Assisted small to medium-sized businesses in B2B and B2C markets to enhance online visibility, engage target audiences, and convert leads into customers.In my capacity, I had to demonstrate a profound comprehension of digital marketing methodologies and tools, along with showcasing exceptional project management and communication competencies.

During my tenure as Glide Digital Account Director, I played a pivotal role in expanding the client base, generating substantial revenue, and fostering lasting client partnerships. These accomplishments reflect my dedication to driving business growth and delivering tangible results.•Key Achievements: Successfully onboarded 27 new accounts within a span of just 6 months, demonstrating a robust ability to acquire and manage clients effectively. •Orchestrated contracts for the development of 5 websites,exemplifying expertise in web project management.•Maintained a consistent minimum 6-month contract renewal rate, showcasing the ability to foster long-term client relationships.•Strategically cultivated a strong pipeline of potential new clients, positioning the company for sustained growth and future opportunities.•Successfully closed 19 deals,underscoring a consistent track record of delivering exceptional results.

Found Digital is Sensis in house full service digital agency. Growing brands via engagement and bespoke digital service offerings. Found Digital offers a broad range of tailored digital marketing services, with a focus on developing integrated, multi-channel solutions that drive growth and engagement to maximise return on investment.Acknowledged as one of the top 5% High Achievers at the Sensis Dinner in 2016, a testament to consistently high sales performance with National Recognition. Nominated as a Contender for the "Employee of the Year" award in 2016, reflecting exceptional contributions and dedication to the organization. A professional sales history showcasing a track record of consistently meeting and exceeding sales targets, maintaining exceptional client relationships, and receiving recognition for outstanding performance within the organization. I demonstrates a strong commitment to driving revenue and achieving excellence in sales management.Our services include:- Search engine marketing (SEM)- Search engine optimisation (SEO)- Social media marketing- Yellow Pages Print- Yellow Pages Online directory- Sensis Websites ( responsive and dynamic serving)Premium Workload Excellence Managing a portfolio of 70 key accounts for 2 years.Prior to this Successfully managed 220 account for 4 years. Recognition for Outstanding ServiceAwarded the Customer Service Award in 2012 for dedication and excellence in client relations. Exceeding Year-End Targets.Achieved and surpassed yearly sales targets:2012: Surpassed target by 20%2013: Exceeded target by 25%2014: Achieved 98% of the annual target2015: Maintained outstanding performance every month.

Effectively oversaw sales operations targeting prominent pharmacy groups and wholesalersin Western Australia, including reputable entities such as Wizard Warehouse, Friendlies Pharmacies, Independents, SWAPS, Faulding’s/Mayne, Sigma, and API. Demonstrated a keen aptitude for project management in navigating and coordinating sales activities within this specialized sector. Key Brands: Difflam, Duro-tuss, Nexcare, Metsal, RikodeineA stellar sales history: Named Nominated Sales Rep of the Year in 2008.Awarded Western Australian State of the Year in 2008.Promoted to Senior Sales Representative the same year. Achieved 110% of the year-end target, prompting the addition of another representative. Consistently exceeded targets and commissions. Drove growth for large independent pharmacies and banner groups. Expertly managed PPP accounts. Oversaw local TTA implementation. Successfully introduced new products to the market. This record reflects a strong history of sales success and business growth. These tasks reflect a comprehensive and strategic approach to managing CRM systems,communication tools, and training programs, contributing to organizational efficiency and staff development.•Utilized CRM in Elk version 7.0 to enhance customer relationship management.Leveraged CRM in Salesforce for in-depth reporting and analysis.•Communication and Collaboration: Employed Lotus Notes version 8 for efficiencies and productivity.•Training Initiatives: Conducted training sessions for both staff and pharmacists to enhance skills and knowledge. Collaborated with the Pharmacy Guild of Australia to facilitate specialized training programs.

Retail Sales & Management of Independents and Chains- Head Office Shiels - based in SA monthly.- Prouds- Zamels- Goldmark- Showcase- SAAS Barracks Swanbournebrands : G Shock , Baby G, Divers watches.

Sales performance history demonstrating my commitment to exceeding targets and achieving exceptional results. In my role, I was tasked with managing a territory that was initially only at 30% of the budget upon commencement. Through determination, strategy, and hard work, I not only met but exceeded the budget by an impressive 138%. This success was marked by achieving the quarterly budget and receiving commission. Additionally, I successfully expanded our market presence by opening 12 new Pharmacy accounts.Managed Pharmacies, Department Stores & Health Food stores State Wide.My track record of transforming an underperforming territory into one that exceeds budget expectations, achieving quarterly targets, and consistently receiving commission, along with my ability to secure new accounts, underscores my dedication and ability to drive sales success.

Key Account management of North of the River Territory. Managed key brands in sales and marketing and training of staff.POS material distribution and merchandising and signage opportunities to grow the brand. Brands such as : Demazin cough syrups & Sineaze hayfever ranges.

Territory Management of South of the River Pharmacies for prescription lines of Generic medications and some OTC products.I transformed the territory upon taking over from 8% unprofitable accounts to 80% profitable ones, surpassing budget expectations and recognition of successes