Kylie Smith Email and Phone Number

Complete references for potential employees, process Pay Period Adjustments for all Medical Center staff, produce and provide offer letters to new employees, complete verifications of employment, provide service within the HR Service Center and Payroll sectors for employees, managers, and editors, troubleshoot Kronos and PeopleSoft.

Create and manage timesheets and audits for over 50 events held at the arena, manage payroll for over 100 employees using Kronos, assist with creating settlements of over $30,000 for event staffing and show equipment, assist in hiring and on-boarding of new employees.

Responsible for day-to-day front desk operations ranging from greeting recruits, answering phones, and providing effective customer service regarding events and ticketing. Create schedules for all student employees in our office and train all new employees.

Managed Facebook and Instagram accounts using Hootsuite and Facebook Ad Manager for five clients in the Columbus area. Performed traditional marketing plans for clients by pairing print, TV, and radio advertising with more modern digital and social media advertising to reach a broader, more diverse audience

Managed Tailored subscriptions for over 1,000 customers, ensured proper fulfillment and payment of subscriptions in Excel, provide excellent customer service in giving suggestions for which products are best for customers’ pets.