Maintains a basic knowledge of all First United Bank products, services, procedures, policies and appropriate regulatory issues relating to daily job functions including but not limited to: Bank Secrecy Act; Privacy; Fair Lending; Regulation E; deposit, transaction and loan accounts.Serves as customers' single point of contact on all First United Bank products and services.Consistently meets and often exceeds performance goals and actively participate in all sales campaigns; promote new products and services and educate customers and peers within the bank.Identifies and match customer product needs with First United Bank products and services by interviewing customers and discussing their financial needs including making referrals to other staff members and departments to ensure customer needs are met.Opens new accounts, certificates of deposit, and all other ancillary products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system.Reviews and resolves account issues listed in insufficient and exception reports on daily basis.Proactively resolve customer complaints, problems, or other issues.Champion of Salesforce, ODAO (Online Deposit Account Opening), and Merchant Services for the corporate retail location. Includes special training, teaching, and integration to the team. Being available to help and answer questions as the rollout of each new program, system, or service.

Fine dining

Efficiency, able to handle chaotic and busy environment for hours at a time, teamwork, handle guests with friendly attitude no matter what.