Kylie Briggs Email & Phone Number

New York, United States

● Provide high-level administrative support in a complex team environment to both senior and junior bankers.● Proactively manage multiple inboxes and calendars by anticipating needs, adjusting for conflicts, and ensuring all logistics● Coordinate internal/external meetings and conference calls as well as presentations to potential clients.● Complete data entry and expense reports .● Plan all travel arrangements for bankers including meals and transportation

Fresno, California

- Create written materials for the company, from promotional materials to web presence- Organize marketing strategy & calendar for the year, in conjunction with the graphic designer- Communicate directly with press to ensure coverage of our shows and events

-Oversee Day to Day team operations-Manage Customer Support Team-Ensure SLAs are met-QA and Process Improvement

Greater New York City Area

-Create and improve processes in growing department-Focus on long term projects

Greater New York City Area

-Answer incoming inquiries via multiple customer service channels-Following up with customers on their experience with MakeSpace-Work with Operations to support our expanding customer base

Greater New York City Area

- Serve as 1st point of contact between students & coordinators.- Inform students about programs, schedule auditions, “sell the school”- Determine which students would potentially be a good fit- Heavy phone work, with a lot of customer relations

Telecommute

- Serve as contact person for a large number of performance venues and sports arenas- Provide general and ticket information to patrons, and solve problems that arise- Field a high frequency of phone calls via Five9 Agent Software

Fresno, Ca

- Developed technology for internet radio station- Contacted potential guest for shows and advertisers, and followed up in client meetings- Managed production schedule for station, managing shows and commercial shoots

Los Angeles, Ca

- Responsible for creating and maintaining system for organizing press about film industry clients- Contacted Media outlets and scheduled interviews and written features on our clients- Managed day-to-day office duties, including scheduling, phone system, and delegating duties- Wrote weekly feature column for website of popular CBS series Criminal Minds

Bachelor’S Degree, Advertising; Music Theory-Composition, History, And Performance

Courses include: Advertising Copy & Layout, Message Creation & Effects, & Advertising Media Placement

Education record

Activities and Societies: Music & Theater, National Honor Society, Leadership