Kylie Topeka Email & Phone Number

State College, Pennsylvania Area

-Managed records and leasing for all current tenants (244 units)-Managed vendors for summer turnover including carpet cleaning, blind cleaning and painting-Inspected vacant units for tenant charges, maintenance needs and pinpoint units for needed remodel-Processed rent payments as needed and process security deposit returns for outgoing tenants-Streamlined turnover processes using Google Drive as a home base -Marketed vacancies to ensure 97% occupancy or greater at all times

State College, Pennsylvania Area

Process and track leases, sublets and lease assignments for all 244 unitsFollow up with tenants and guarantors regarding move in and move out proceduresWork with and train student employees to show and sell apartments, proper phone and email etiquette, and be the “face” of Lion’s Gate

Penn State University-Office Of Physical Plant

Arrange travel for Physical Plant Staff and Tech Services employeesComplete intake of travel expense reports to send accounting for reimbursementsGreet visitors, administer daily parking passes and answer general questionsAnswer incoming calls and directing callers to appropriate offices and staff members

Previously:Managed all aspects of parties and group events to ensure a Wow! experienceSupervised a team of about 15 Event Hosts, Event Assistants and Phone Room personnelDeveloped Revenue Ideas and networked to drive businessCurrently:Answer general questions, book birthday parties, field trips and group events in a call center servicing 2 Sky Zone locationsTravel to Sky Zone Shelby Township (MI) to assist in overseeing birthday party and group events

Troy, Mi

Oversaw all events scheduled within the parkSupervised a staff of 2 Event Coordinators and approximately 10 Event HostsManaged 50+ Birthday Parties each weekendPersonally brought in $150k+ via Events, Open Jump and other inventory items for AirTime

Athens, Ohio

Answered students' questions about lost keys, moving processes and judicial referralsTook responsibility in answering phone calls and transferring messages to appropriate staff membersTrained new Office Assistants in office procedures and protocol

Athens, Oh

Acted as a valuable resource for student development, conflict management, and time managementServed as a liaison between other Resident Assistants and Residential CoordinatorsPlanned various programming activities for a floor of 40 residentsInitiated service opportunities for students and staff

Athens, Ohio

Plan and carry out all aspects of Ohio University's Second Annual Homecoming Kick-OffBudget costs of vendors, facility rental and use of technologyAdvertise and Market the event to OU students, faculty, staff and alumni

Konneker Alumni Center

Assist with various special events sponsored by the Ohio University Alumni AssociationRevamp Education section of the OUAA website to provide more education opportunities for Alumni

Worked with student organizations, and community members to coordinate floats and banners in annual paradeCreated budgets, managed volunteers, worked with advertising and marketing chair to promote a universal themeCoordinated health and safety inspections, recycling efforts, and parade regulations with law enforcement

Networked with dance companies in the New Jersey area to gain their participation in festival eventsUsed communication skills in directing people to various locations in the areaAssisted with the logistics of the festival's main stage event, Tap `N Time, by keeping performers on schedule

Athens, Oh

Served as a mentor, confidant and leader figure to a floor section of 35 residentsPlanned programs that were in line with departmental values and were of interest and of need to residentsWorked with a staff of 8 to ensure a safe, educational and healthy living environment for a building with over 200 students