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Kylie Smith is listed as Customer Experience Expert | Dynamic Events Professional | Consultant Specialist | Training & Development Enthusiast | Champion of Business Process Improvement at TechnologyOne, a company with 980 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Kylie Smith.
Kylie Smith previously worked as Business Consultant at Technologyone and Training Business Consultant at Civica Asia Pacific. Kylie Smith holds South Australian Certificate Of Education (Sace) from Seaton High School.
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Extensive experience in training, event management, consultancy, and leadership across Local Government and IT sectors.During my career, I have held a number of diverse roles including Training, Consultancy, Facilities Bookings & Event Management, Leadership, Business Analyst and Regulatory.I enjoy working with customers to help them meet their organisational objectives and help improve business outcomes. I have a passion for learning and helping others to learn and develop themselves, with many of the roles I have performed in my working career involving either coordinating or delivering training to others.
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Melbourne, Victoria, Australia
TechnologyOne (ASX: TNE) is Australia’s largest enterprise software company and one of Australia’s top 150 ASX-listed companies, with locations globally. We provide a global SaaS ERP solution that transforms business and makes life simple for our customers. Our deeply integrated enterprise SaaS solution is available on any device, anywhere and any time and.
Melbourne, Victoria, Australia
Cooordinated and developed a schedule of online instructor led training events for existing customers, who had already implemented Authority modules, resulting in a 59% revenue increase from previous financial year and improved CNPS rating.Spearheaded the planning, scheduling, management and facilitation of customer users’ events.Project Manager and.
Melbourne, Australia
Part of Civica's Local Government Business Unit, I led and developed a cross functional team, including a 3rd party contractor, that was responsible for service delivery for the following areas of the Authority ERP solution:Customer Request Management, Building & Planning Applications, Cemetery Management, Electronic Records Management, Facilities.
Adelaide
Involved in the successful completion of over 25 projects for Australian and New Zealand Local Government customers in the Authority suite of products. Project deliverables included software configuration, training, consultancy and business improvement.
Woodville
Assessed & determined applications for various Council permits required under Local Government Act, Council By-Laws, Road Traffic Act, including public space occupation, outdoor dining, mobile vending & residential parking.
Adelaide, South Australia, Australia
Management of the day-to-day operations of the City Compliance team responsible for Animal Management, Parking and Permits.Drove strategic corporate compliance initiatives.Assessed formal reviews of Infringement notices issued under the Australian Road Rules, Local Government Act, Council By-Laws and Dog and Cat Management Act.Oversaw contract management.
Adelaide, South Australia, Australia
Developed the Permits & Licensing module within the corporate ERP system to manage the wide variety of approvals Council was responsible for. This resulted in improved processes, improved turnaround times for decisions on applications as well as increasing the revenue stream associated with adhoc and ongoing permits and licensing.
Adelaide, South Australia, Australia
Implementation of the Permits & Licensing module in the corporate ERP.Data migration and data cleansing from legacy permit systems.End User Training.
Adelaide, South Australia, Australia
Spearheaded the implementation of a new CRM system and conversion of data from legacy CRM system.
Adelaide, South Australia, Australia
Management of Customer Service Centre, including Call Centre & Front Counter.
Adelaide, South Australia, Australia
Management of the hiring of Council’s halls and reserves for both regular and ad hoc hirers.Coordination with external parties to deliver major community events in the City, including Triathlons, Rowing Events, Markets.Development and publication of standard operating procedures for hall and reserve hire.
Implementation of Lotus Notes CRM system.Data migration from legacy system.Database Administrator
Other employees you can reach at technologyonecorp.com. View company contacts for 980 employees →
Alexander Wesley Freeman
Colleague at Technologyone
Brisbane, Queensland, Australia, Australia
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FM
Fazida Mustaffa
Colleague at Technologyone
Petaling Jaya, Selangor, Malaysia, Malaysia
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MB
Mary B.
Colleague at Technologyone
Greater London, England, United Kingdom, United Kingdom
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PM
Paul Morris
Colleague at Technologyone
Auckland, Auckland, New Zealand, New Zealand
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CM
Chinmayee Mohanty
Colleague at Technologyone
Queensland, Australia, Australia
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KJ
Kevin Jourdan Victor George
Colleague at Technologyone
Klang, Selangor, Malaysia, Malaysia
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TC
Terri Cassells
Colleague at Technologyone
Brisbane, Queensland, Australia, Australia
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PG
Pete Goschnick
Colleague at Technologyone
Greater Brisbane Area, Australia
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EL
Eugene Luongo
Colleague at Technologyone
Greater Brisbane Area, Australia
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TG
Taryn Gobey
Colleague at Technologyone
Greater Brisbane Area, Australia
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Quick answers generated from the profile data available on this page.
Kylie Smith works for TechnologyOne.
Kylie Smith is listed as Customer Experience Expert | Dynamic Events Professional | Consultant Specialist | Training & Development Enthusiast | Champion of Business Process Improvement at TechnologyOne.
Kylie Smith is based in Melbourne, Victoria, Australia while working with TechnologyOne.
Kylie Smith has worked for Technologyone, Civica Asia Pacific, Civica Pty Limited, and City Of Charles Sturt.
Kylie Smith's colleagues at TechnologyOne include Alexander Wesley Freeman, Fazida Mustaffa, Mary B., Paul Morris, and Chinmayee Mohanty.
You can use AeroLeads to view verified contact signals for Kylie Smith at TechnologyOne, including work email, phone, and LinkedIn data when available.
Kylie Smith holds South Australian Certificate Of Education (Sace) from Seaton High School.
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