Design, layout, and production art: Art direction and layout for association magazines. Design & layout of conference themes, logos, printed programs, marketing assets, and signage. Typesetting conference materials & brochures, magazines, business & stationery sets, branded merchandise and other printed materials for nonprofits, associations, universities, and corporations. Long Documents: Layout and style complex print and digital publications with indexing and cross references: from employee manuals to feasibility studies to reference materials.

Web Design: Design from ground up websites with forms, stores and blogs. Redesigned sites by analyzing current site, defining audience and mission, and delivering an updated and more user friendly experience.Print Design: Design, layout and broker printing for novels & business cards.Social Media & Small Business Consulting: Set up a website, create a social media plans & content for the customer, establishing advertising on Facebook, Google Ads, Amazon, Twitter and managing those campaigns.

Brand management of Sunborn Rising IP, marketing and asset creation for campaigns, social media presence & community manager, and managing physical product. Drive all layout and production work for our consumer publications. Manage global suppliers and contractors for consumer publications. Help manage social media and customer service for all parts of the company.Production Artist for marketing materials: digital marketing, social promotions, book covers, and other print media like book sell sheets, bookmarks, and business cardsLayout Designer for our full-length novels: print and digital versions• Sunborn Rising: Beneath the Fall (layout of novel with full color art and line art throughout)• Spire Series (2 book series)• Threads: A NeoVerse Anthology (mixed genre anthology with art)

Managed most aspects of the office from medical billing, patient billing, custodian of records, chiropractic assistant, form and website design, IT consultant and various tax filing: 1099 to sales tax. There were always new tasks being added to my job.Brought into company during a time of extreme change, evaluated the situation, and created new systems; perform the billing for insurance and patients, reconcile EOBs from insurance, manage the doctor’s schedule and act as her personal assistant; handle all patient interaction, except for actual medical care. • Implemented software for billing and patient management• Brought all patient accounts up-to-date in respects to billing and HIPPA requirements• Introduced new practices for efficiency of office management• Redesigned all office forms

Processed the membership donations, managed the Raiser’s Edge database, interacted with members/donors, helped with all aspects of membership mailings, updated the website; assisted with major projects like SETIcon, new donation websites, social media introduction, and redesigning the signage at the Allen Telescope Array.• Quickly learned the intricacies of a complex fundraising management software on my own• Oversaw volunteers that helped in the membership department• Helped design mailings, and redesigned the image of the membership program

Design, layout, editing, and typesetting of menus, pamphlets, forms, books, magazines, and marketing materials• Monthly layout of newsletter and design of promotional menus• Edited the monthly magazine for the Self Storage Association• Worked on editing layout of a few small scale published books, novels and books of poetry• Every year participated in the publishing of the Combined Federal Campaign, a listing of non-profits published nationally and internationally, so US government employees can donate to their chosen cause

Ran the day to day business of a fast paced, busy café; orchestrated kitchen and cashier staff, and catering orders; performed opening and closing procedures; “face of the business” by responsibility and customer acknowledgment; worked together with vendors regarding inventory and machinery.• Relieved the owners of all but highest level of management responsibilities, including the need for daily presence • Managed a team of 5-7 people• First point of contact for and organizer of the catering side of the business• Required to multi-task in a fast paced, customer oriented environment

Regional Facility Operations ManagerManaged the six coastal California physical therapy front offices; liaison between each of the facilities and the regional business office; source of training, information about policy, insurance, and billing; analyzed trends in revenue, clinician and facility productivity, and accounts receivable; if problems were found in the statistics, assessed the front office and implemented a solution; direct supervisor for base facility’s front office; handled accounts payable, payroll and human resources, facilitated the transition of Stanford Outpatient Rehabilitation to HealthSouth.• Management of second largest office in CA• Brought into large facility to create new systems to foster a more productive work environment• Implemented new computer systems in two of the facilities• Regional trainer for the new scheduling and registration systemBegan as: Stanford University Liaison to HealthSouthResponsible for all Medicare patient files from processing plans of care to maintaining a database of active and discharged patients; created Stanford patient billing manifests, reconciled billing for Stanford patients, backfill for all front office positions• Laid ground work to become regional manager• Completed work so well and rapidly and was given additional responsibilities outside the original job description