Hello, I'm Kylie, current Learning Delivery Manager at VicRoads. With over 20 years of leadership experience, I specialise in Learning & Development, Contact Centres, and overseeing large operational functions, particularly in creating high-performing, service-focused teams.I'm known for my supportive leadership style and community consciousness, driven by a passion for developing others through mentorship and coaching. I thrive in fast-paced, dynamic, and collaborative environments where I can make a meaningful impact.Throughout my career, I've contributed across diverse sectors including Safety, Risk & Compliance, Governance, Diversity & Inclusion, and IT, always striving to enhance customer experiences.Beyond my professional life, I enjoy spending time with my young family. I also serve as President of the Ballarat Community Garden, where I've led initiatives such as developing a Master Plan and partnering with local government to ensure projects meet Food Security and Community goals.
Listed skills include Stakeholder Management, Process Improvement, Change Management, Management, and 30 others.