Kylie Wright Email & Phone Number

San Francisco, CA, US

Change Management Lead for Autodesk's Growth Marketing team supporting the people side of all Marketing Technology change initiatives, including the omnichannel transformation to become audience centric. Building out change capabilities to holistically mange our change portfolio to properly resource and mitigate change saturation, and to increase our.

Round Rock, Texas, US

• Leading end-to-end organizational change management for Dell's B2B marketing organization focusing on connecting the customer experience
• Supported two-phase global transition of Marketing Team to bring email service internally, and increased email delivery efficiency by 33%
• Continually optimizing and streamlining processes and data to find efficiencies in MarTech stack (Salesforce Marketing Cloud & Adobe)
• Collaborating with internal and external stakeholders to streamline and execute marketing functions
• Regularly brought in to lead analysis on organization readiness and stakeholder assessment metrics
• Leading marketing training initiatives to execute follow through on process and material updates

Chelmsford, MA, US

• Led end-to-end change management for multiple SaaS projects within Cisco's Marketing Technology Stack Transformation Office
• Advocated change management amongst senior leadership for critical marketing initiatives and improved change management integration within project management
• Collaborated with fellow change managers to identify, align, and establish internal change management processes, best practices, and change saturation reporting, and packaged into a comprehensive e-book with templates
• Managed all internal end-user Oracle Eloqua platform enhancements in agile environment by aligning change management efforts with project team and IT team’s upcoming releases, preparing communications and training.
• Strategized and managed the transition to help 200+ global marketers learn how to use two new SaaS marketing platforms with streamlined processes to upload manual lead and response data
• Ensured employee adoption to use new platforms on a daily or as-needed basis, prevented them from using the outdated platform and processes

Chicago, IL, US

• Led change management for associate-facing Human Resource (HR) and Learning and Performance systems across the corporation’s global businesses in addition to re-branding the department's software suite
• Managed multiple change management portfolios concurrently with aggressive timelines that aligned with business needs, program plans, and product teams
• Collaborated with relevant teams to align change strategies, change plans, and timelines to meet business objectives
• Prepared communications, video scripts, presentations, social media posts, cohesive training materials, creative videos, and designed websites for company-wide change initiatives
• Helped reinforce changes post go-live to ensure associates adopted new systems and processes by conducting surveys and focus groups to gather associate feedback, gathered pre- and post-implementation metrics, and.
• Results yielded an increased tool adoption of over 30 percent when moved from an outdated learning compliance system to a new, cutting-edge system

Chicago, IL, US

• Delivered clear, concise, and high-priority business communications to Sears stores and corporate leadership through relevant communication channels
• Partnered with Kmart and Corporate communication teams to deliver business-specific communications, and collaborated with ten plus Sears business departments to get timely information to their store managers and.
• Assisted with creation, design, and development of new learning site, and continuously researched, wrote, and maintained website content to assist associates with creating positive in-store member experiences

US

• Managed content for 155 retail stores and restaurants, and researched, wrote, and edited short, creative blog posts for immediate publishing on CouponCabin’s website
• Adhered to company’s formatting styles and posting guidelines, and analyzed data to determine optimal publish times on CouponCabin’s website
• Used multiple blogging platforms to ensure content is quickly and proficiently published onto CouponCabin’s website and ran competitive analysis to keep CouponCabin’s content above its competitors
• Created demographic-specific social media content for CouponCabin and posted to its Facebook and Twitter pages
• Assisted with CouponCabin’s blog and website rebranding launches

US

• Researched and added coupons to CouponCabin’s website following company’s guidelines
• Responsible for searching assigned properties for relevant content to be used in publishing

• Developed new and relevant stories for publication in the JayPlay Health column
• Researched, reported, and wrote concise, conversational magazine articles using AP Style

• Created new angles on relevant news stories and researched content for weekly publication
• Reported, interviewed, and videoed professional and student sources for articles
• Produced stories on tight deadlines for student newspaper

• Handled entire leasing process from showing units and closing the sale, to compiling and updating lease paperwork and requirements
• Assisted Property Manager with marketing, updating processes, and inputting information into systems, and handled client and resident relationships.

Overland Park, KS, US

• Helped Accounting department with purchase orders and billing processes
• Assisted in working in a paperless environment by uploading and assigning documents into the billing system
• Queried, identified, and corrected exceptions within the company’s database to increase productivity and sales
• Enhanced the company’s database to set up payments for vendors and entered sales leads
• Proactively worked on other operational tasks needed for the performance of the Sales and Accounting departments