Kylie Overbaugh Email & Phone Number

Arlington, Texas, United States

Manages a large-scale event and dining venue spanning 35,000 square feet. Leads a high-performing team of over 100 front-of-house employees. Serves as a banquet captain for large-scale buyout events of up to 300 guests, overseeing all aspects of service and coordination.

Westlake, Texas, United States

Assisted in event setup for 20,000 sq ft of event space, coordinating up to 10 events daily. Collaborated closely with the Events Director to execute seamless corporate events. Met multiple tight deadlines per day for transforming ballrooms and classrooms into event-ready spaces.

Shawnee, Kansas, United States

Oversaw all restaurant operations, ensuring efficient and smooth daily functioning. Managed catering operations, including calendar coordination of up to 13 orders per day and client communication. Handled daily cash deposits of up to $1,000 with accuracy and precision. Optimized labor costs to align with regional budget targets. Implemented successful strategies that led to a 15% increase in customer satisfaction at the store location.

Managed a team of up to 5 employees in the absence of a manager. Provided comprehensive training for up to 2 new hires per week, covering all front and back-of-house operations, including opening and closing procedures. Coordinated kitchen expo operations, ensuring timely and accurate food service.

Processed over 200 customer transactions daily, including cash, credit cards, and other payment methods while handling a high volume of online, to-go, and delivery orders.

Shawnee, Kansas, United States

Delivered high-quality customer service, ensuring a positive dining experience for all guests. Worked efficiently with a team of 3 others to prepare food for dine-in, to-go, and online ordering methods.