Kylie Nguyen Email & Phone Number

Providing Cross-border E-commerce fulfillment solutions (China - Vietnam)

Providing user-focused digital solutions that help businesses grow efficiently.

Ho Chi Minh City, Ho Chi Minh City, VN

• Business Development:
• Pro-actively search for prospects and study the market trends and opportunities.
• Researching organizations and individuals online (especially on social medias) to identify new leads and potential new markets.
• Researching the needs of other companies and learning who makes decisions about Outsourcing
• Contacting potential clients via email or phone to establish rapport and set up meetings.
• Developing quotes and proposals.

Ho Chi Minh City, Ho Chi Minh City, VN

• Provide effective Customer Support to Chinese clients by in - depth knowledge of company products and programs.
• Work closely with recruiting, client delivery and IT operations to ensure timely and accurate work in Chinese Time Zone.
• Conduct training session occasionally; analyze all regular issues on weekly basis and provide best solution to client.

Quan Tan Binh, Ho Chi Minh City, VN

• Key Account Department
• Maintain monthly KPI by following daily shipment, quick response to client, ensuring required lead time is met.
• Work directly with operation team to give out the best solution for any issue occurs during delivery.
• Enquire customer demand, enhancing commercial possibility. **Sales Department
• Build relationships with new customers from networks or sales inquiries from call center.
• Introduce service, making quotations, offering clients the best solution to meet their demand in term of cost saving and suitability.

• 6 months Management Trainee in Taiwan, 6 months working in Vietnam
• Responsible for managerial administration (accounting translator, HR, bank, insurance, warehouse).
• Cooperate with accountants handle tax, finance and daily transaction problems.
• Supervise and cooperate with warehouse staff on monthly stock - check.
• In charge of monthly import shipment (custom document).
• HR management: recruiting, training, testing and evaluating employee performances.

Thuan An, Binh Duong, VN

• Cooperate with Taiwanese and local team members, custom broker, forwarder: handling custom documents (sea freight, air freight) by checking and examining shipping document (incoterms, import tax, hs code…)
• Translate customs dispatches, tracking good flows and processes.