• Facilitate team communication and liaise with sponsors and third-party contractors.• Schedule, prepare for, and attend all internal and external project team meetings; prepare agendas and document meeting discussions as needed.• Manage meeting follow-up activities, including finalization and distribution of meeting minutes and tracking actions and decisions.• Support the preparation, collection, review filing, tracking, and transferring of all project documentation.• Assist in the preparation, compilation, quality control, and submission of documents required for a regulatory body or sponsor.• Track project budgets, and provide support to the finance functional area via forecasting and invoicing.• Prepare status reports and project review reports.

• Track clinical budget information and support the upkeep of the clinical dashboard.• Responsible for maintaining key study trackers, including; study contacts lists, study questions and answer logs, site budget logs, and maintaining Clinical site contracts tracker.• Assist in creating and maintaining investigator site files, including any e-filling (or printing) of required study documents.• Acquire and maintain required documentation for study start-up and close-out.• Assist in tracking and finalizing study plans and requests by the Clinical Program Manager and Clinical Research Coordinator.• Assist in vendor management, including the efficient use of IWRS, IRB web portals, and central lab web portals to track the progress of studies and ensure the studies are running smoothly.• Ensure and maintain access for study team members and assign training curriculum in Veeva LMS.• Review data queries for assurance and consistency before distribution to clinical sites and maintain complete and accurate clinical study documentation.

• Resolve inbound calls, chats, and emails within the established service level.• Respond to emails and chat inquiries in a timely/appropriate manner as defined by management.• Identify root causes of reported issues; determine the best approach to resolve problems; expedite corrections or adjustments and follow up to ensure satisfaction.• Prioritize multiple tasks/demands while establishing effective working relationships with participants, co-workers, and the clinical operations team.• Ensure the privacy and confidentiality of personal health information( PHI) and personally identifiable information (PII).

• Brief over 50 medical rehearsals on high-risk training ranges to enhance mission readiness and build trust with unit leadership.• Plan and conduct professional training at the Medical Simulation Training Center; sharpening soldiers' medical skills to increase combat effectiveness.• Dedicated support to over 200 ranges, providing high-risk medical coverage, and contributing to the Maneuver Center of Excellence mission; thus resulting in 0 fatal casualties.• Mentor soldiers; conducted mock promotion boards resulting in soldiers earning their promotable status.

• Provide medical care for over 600 soldiers, during training in South Korea, keeping them mission ready.• Provide support for the Combat Life Savers program and assisted in maintaining medical readiness but ensuring soldiers were up-to-date on immunizations, hearing tests, and pre and post-deployment health assessments.• Procure over $100,00 of Class VII medical supplies in support of the Brigade and 2nd Infantry Division, whereby maintaining readiness throughout the South Korean mission.• Utilize the Defense Medical Logistics Standard Support (DMLSS) Customer Assistance Module (DCAM) order system and medical inventory system.