Kylie Winter Email & Phone Number

Croy, Scotland, United Kingdom

Croy, Scotland, United Kingdom

Aberdeen

After working decades in sales I decided to take a gap year and volunteer abroad. I was lucky enough to find an amazing organisation in Aberdeen - Simeon Care for the Elderly. My experience was truly life changing. Coming from a corporate management background to working one on one with people to provide care, support and activities that make a real.

Melbourne, Australia

Leading the Southern Region to deliver sales growth, customer excellence and retention through:-Business planning for effective sales and customer service improvement-Developing, executing and reviewing effectiveness of targeted marketing plans-Working with Business development for expansion and launch of new Dealer sites to capture opportunities with the.

Melbourne, Australia

-Account Management -Fleet Sales Solutions-Tender/ Bid preparation, response and execution-Customer sales and service-Strategic planning-Working to budgets and timelines-End to end client solutions

Melbourne, Australia

Working with the Dealer Network to grow profitability and improve customer satisfaction through:-strategic planning-marketing campaigns targeting the local prime marketing area-training, coaching and mentoring-end to end whole of business focus -improving service efficiency-capturing trade sale and fleet opportunities-improving sales process and systems

-Manage the end to end launch preparation and execution of product and service initiatives within Telstra's Retail Channel-Manage a team of go to market specialists to ensure that the 15 key Retail levers are executed prior to launch-Project manage the delivery of Major launches into Retail. e.g T-Hub, T-Box, Windows7, i-Phone 4, Home Bundles -Manage and.

• Identify, develop and launch marketing initiatives to drive incremental sales and revenue
• Create & launch successful ‘speed to market’ sales initiatives including sprint campaigns, mobile fight back, account specific and R&R programs
• Develop quarterly (and long term) strategies to sustain Partner market share
• Proactively seek and identify opportunities for process improvement, and implement solutions to address training, store growth and systems improvement opportunities.
• Represent and promote Dealer Channel to wider Telstra community
• Identify & develop robust business cases to launch new Channel Partners

• Serve as key head office and regional store contact for key accounts - JB HiFi, Harvey Norman & Crazy John’s
• Build & maintain effective relationship with suppliers and internal stakeholders to build campaigns that focus on achieving/exceeding achieve targets.
• Achieve account profitability, sales targets and revenue
• Develop account strategies and execute channel marketing activity in accordance with overall channel strategy
• Business development for expansion of Dealer Partner locations
• Ensure dealer advertising spend results in a positive ROI for Telstra

Melbourne, Australia

• Successfully managed a team or account managers who each serviced portfolio's of 14+ independent Dealers by maintaining a high level of portfolio management.
• Use a highly developed contact management strategy to add value to Dealerships whilst identifying sales opportunities for Telstra.
• Increase sales by initiating, developing and implementing campaigns to deliver front line performance.
• Identifying training needs for dealers and retail staff and delivering training on various products, systems and campaigns.
• Develop and implement 30/60/90 day marketing plans through Strategic Area Marketing (SAM) for dealerships.
• Administer and managing dealers' coop and budget for various marketing initiatives for entire financial year.

• Management and Leadership of a team of 18+ staff members-Exceed sales and service KPI's-Regional Customer service lead-Regional Standard of Excellence assessor-Build business sales within the local areaAchievements
• Top Telstra Shop Award’ for outstanding Standards of excellence score for consecutive quarters
• Exceeded Customer Satisfaction Scores for 8 consecutive months
• Letter of Commendation for Excellence in Customer Service from CEO of Telstra
• Seconded as a Team Leader at the International Broadcast Centre during Sydney 2000 Olympics.
• Initiated a sales initiative targeted at selling Telstra staff plans and products at external centres, an initiatives which is now conducted nationally from time to time.

Svq 3 In Social Services And Health Care Scqf Level7, Social And Health Care

Mba, Business Administration, Management And Operations

Graduate Diploma, Business

Strategic Management Corporate Finance Supply Chain Logistics Marketing for Managers

Exec Certificate, Business

Subjects: Business Statistics Accounting for Managers Economic ( Micro ) Management and Leadership in the Workplace

Cert Iv In Business Administration, Business

Studied Business Administration as part of a Woman in the work place initiative at Telstra