Sr. Strategic Enterprise Relationship Manager
Monroe, Louisiana, Us
BUSINESS TO BUSINESS SALES~Sr. Strategic Enterprise Relationship Manager, Promotion Jan 2017 - Present~Lead Enterprise Relationship Manager, Promotion, 2011 - 2017~Customer Account Manager, April 2009 - 2011• Circle of Excellence Winner, 2013, 2015 and 2016 (Top 3% Sales, company-wide)• Meeting and exceeding annual sales targets and revenue quota by effectively managing my time to meet daily prospecting sales and retention activity • Owning the relationship with customer base, by understanding customer’s needs – KNOW, Retain and GROW.• Understanding customers’ business drivers and advising the customer on products and services that apply to their business needs• Maintaining a funnel of qualified leads sufficient to meet monthly quota • Maintain accurate profile information for all customers• Leverage relationships within existing base of customers to assist positioning with other contacts.• Understand the processes, products and services and be able to explain to non technical business customers so that they understand the business application• Developing and delivering customer proposals• Working collaboratively with other CenturyLink groups/departments to quickly resolve customers concerns• Working cross-functionally with other business departments/leaders within and outside of CenturyLink• Maintaining a business professional work environment