Kymberlee Schneider Email & Phone Number

Staunton, Va, Us

Fishersville, Virginia, United States

• Receives and processes 200 DME orders a month received for patients via fax, phone and email• Verifies medical necessity with providers and requests additional documentation per Medicare and Medicaid guidelines• Facilitates patient access to medical equipment, providing support via the retail store, warehouse, and over the phones• Releases orders for delivery after intake process is completed• Troubleshoots equipment for patients approximately 25 times a month • Conducts regular inventory maintenance by supporting the inventory specialist • Leads all activities associated with opening and closing the retail store, including cash counting, opening and closing the register• Builds and maintains SOPs for CSR processes

Staunton, Virginia, United States

• Provided exceptional customer service while efficiently and effectively processing 1000 transactions per month• Most recognized employee for the region in 2020• Earned the top CSR sales referrals regionally for 9 months in 2020• Earned the top CSR sales referrals companywide twice in 2020• Maintained a high level of professionalism while dealing with confidential business information • Demonstrated strong attention to detail while performing meticulous data entry• Prepared monthly statistical reports on teller transactions • Generates creative solutions to problem solve with customers • Executes retention, filing, and organizing on a weekly basis• Works closely with branch manager and branch team to generate new business

Staunton, Virginia, United States

• Demonstrates leadership and interpersonal skills by training new/existing employees on how to provide excellent customer service and conflict resolution techniques• Demonstrates multitasking skills by efficiently accommodating multiple customer requests• Embraces teamwork by exhibiting excellent communication skills

Cosmetology Professional: VA license #1201129100•Manages schedule by booking stylist appointments •Maintains clientele through customer networking

Staunton, Va

-Influenced new hires through training and instructing -Proficient with MICRO software

B.B.A, Business Management

Activities and Societies: Society for Human Resource Management; Study Abroad Program - Panama & Colombia: International Logistics.

Associate, Arts And Sciences

Activities and Societies: Study Abroad Program -Italy: Humanities and Roman Renaissance