Kymble Dover Email & Phone Number

Jacksonville, Florida, United States

-Relationship Manager / Single point of contact for select accounts-Work with customers providing exceptional customer service-Pay close attention to detail while notating every account-Follow all applicable laws and investor guidelines In servicingmortgages across the country-Enter customer data correctly in a fast paced call center environment-Explain and provide detailed assistance options for customers during Covid-19 and financial hardship scenarios-Responsible for staying available to customers who call to discuss any inquiries during an 8 hour shift-Receive monthly bonuses based on tracked performance-Scheduling payments for customers through multiple convenient payment methods

Jacksonville, Florida, United States

- Supervised success in a team sales atmosphere- Facilitated great customer service - Input customer information into the computer system to track loyalty points- Delegated store standards to associates within a designated time limit- Evaluated and organized store appearance - Responsible for opening and closing the store- Motivated and educated sales associates on product, customer service, and accountability

Jacksonville, Florida, United States

-Prepared and delivered meals to guests in a timely manner-Monitored guest lists appropriately and efficiently to ensure guest satisfaction- Finished multiple assigned tasks to achieve project completion - Completed daily cleaning checklists to abide by health and safety code-Led by example by being a team player through assisting all customer needs within my control