Kym Le Email & Phone Number

Houston, Texas, United States

- Apple at Home Advisor (AHA) College Program participant, providing detailed and dynamic technical support and customer service to Apple device users.- Proficient in troubleshooting and resolving software-related issues across a variety of Apple products, including iOS, watchOS, iPadOS, and more.- Expertise in analyzing customers' technical problems, identifying the root causes, and implementing prompt resolutions to enhance user satisfaction and device functionality.- Proficient in utilizing Apple’s technology stack and support software to deliver high-quality assistance, maintaining the standards expected of Apple’s support ecosystem.

Houston, Tx

- Exceptional verbal and non-verbal communication skills, ensuring clear and persuasive interactions with guests to influence their choices.- Collaborated seamlessly with fellow servers, kitchen staff, and management to streamline service flow and maintain a harmonious work environment.- Leveraged expert product knowledge and interpersonal skills resulting in an overall increase in sales.

- Successfully orchestrated a large-scale event, meticulously managing logistics to accommodate over 100 guests, and strictly adhered to budgetary constraints.- Exhibited exemplary leadership and communication competencies, adeptly delegating responsibilities and fostering collaboration among committee members to guarantee flawless event execution.- Conceptualized, established, and supervised diverse committees, furthering organizational objectives and enhancing event quality.- Effectively coordinated audiovisual entertainment, catering services, and presentation/hosting duties, refining my public speaking abilities through hands-on experience.- Demonstrated proficiency in securing hotel accommodations, and negotiating favorable terms to meet the requirements of event participants efficiently.

- Played a pivotal role as a Peer Educator in organizing and leading workshops, discussions, and presentations, promoting a nurturing and inclusive educational atmosphere.- Led strategic improvements to community service events, achieving an unprecedented 1800% of the semester's participation target through partnerships with local charities and non-profits.- Directed fundraising campaigns via social media and on-campus, successfully generating over $5,000 in support for the Houston Area Women’s Center (HAWC).

- Collaborated with a team to organize and oversee monthly fundraising campaigns, engaging sorority members and boosting our organization's funds.- Exhibited financial expertise through efficient budgeting and allocation of funds, optimizing resource use for each fundraising initiative.- Implemented creative fundraising strategies, including events and online campaigns, that increased member participation and community engagement, contributing to the sorority's fiscal goals.

Bachelor Of Science - Bs, Computer Information Systems, Junior

Activities and Societies: Future Information Technology Professionals, Management Information Systems Student Organization, UX Coogs.

High School Diploma

Activities and Societies: Varsity Tennis, Drill Team, Business Professionals of America, National Society of High School Scholars, Leo Club

Dual Credit Classes

Education record