Kynan Noel Email & Phone Number

Coventry, England, GB

Coventry, England, United Kingdom

-Lead the development of brand and site content to improve traffic, clicks and conversions.-Researched market trends and demographics to develop marketing campaigns-Utilise Excel and PowerPoint and Data Studio extensively to create complex data sets and visual reports- Delivers reports through written documents and verbal presentations-Coordination and.

Royal Leamington Spa, Warwickshire, United Kingdom

- Managing social channels across two companies - Creation and distribution of email marketing campaigns.- Creation of email marketing and automation programmes- Creation and production of digital literature, such as guides and blog posts.- Editing and publishing of multimedia content- Create engaging and dynamic visual assets for social media when.

Coventry, United Kingdom

Resolved and managed inbound customer queries via multiple platformsProficient use with Twitter, Facebook, Trust pilot as well of the Conversocial platform to manage these effectively. Project management on new Digital strategy to engage customers Process improvement and continuous improvement on current and new processes. Creation of content to drive the.

Coventry, United Kingdom

Monitor and prioritize company-wide trouble ticket queues.Conduct supplier to supplier investigations to ensure all new registrations and existing contracts have gone through official sales channels to identify and prevent fraudulent activity.Take inbound calls from our first line staff to help identify false registrations and advise accordinglyPrepared.

Coventry, United Kingdom

Effectively managed a high volume of inbound and outbound customer calls.Addressed and resolved customer product complaints with empathy and professionally.Gathered and verified all required customer information for tracking purposes.Defused volatile customer situations calmly and politely.Accurately documented, researched and resolved customer service.

Coventry, United Kingdom

Provided base level IT support to non-technical personnel within the business.Resolved customer issues in a clear, courteous and straightforward manner.Identified and solved technical issues with a variety of diagnostic tools.Remained up-to-date on the latest technologies and solutions applicable to company products.