Kyndall Avery Email and Phone Number

FREELANCEESPN/ACC NETWORK PRODUCTION ASSISTANT- Provide support for logistical preparation & execution for the ACC football and basketball weekly shows, The Huddle, ACC PM, and Nothing But Net. - Set up and facilitated the Talent Green Room by managing the production staff, shopping for crafty, and ordering catering.- Strategically develop documents for hotel rooms, credential distribution, carpool grid, and production schedule and manage daily reports on expenses for the following shows:-ACC Men’s and Women’s Basketball Championship Tournament (2023)-ACC Men’s College Basketball Season (2022-2023)-Orange Bowl (2023)-ACC Championship Football Game (2022)-ACC College Football Season (2022)-ACC College Basketball Season Opener (2022)-ACC Men’s Final Four (2021 & 2022)-NBA Draft (2021 & 2022) ESPN PRODUCTION RUNNER- Set up and managed daily shopping for the remote production offices. - Coordinated daily transportation for on-air talent to various locations. - Performed day of logistical support during the following events:-NBA Draft (2019)-NBA on ESPN (2016-2022)-NBA Playoffs (2017-2021)-XFL (2020)-UFC 247 (2020)-NFL Wild Card Game (2020)-College Basketball Awards (2017)-MLB World Series (2017)-NFL Super Bowl LI (2017)

- Created, oversaw, and carried out BFPS’s digital marketing strategy by developing material specific to aesthetics and plastic surgery for print advertisements, e-blast, social media advertising, or the website.- Developed a customer response process to quickly escalate and provide solutions to patient inquiries.-Copywrite all campaigns to ensure that copy for patient newsletters, blogs, and website.-Track and manage data to inform the Director of Operations about the campaign's progress.- Traffic to the website from the company's Facebook and Instagram pages increased by 55% in 6 months.- Expanded social media engagement significantly by increasing Facebook likes by 350%, and growing Instagram followers from 700 to 10,000 in 6 months.

- Developed and implemented digital growth initiatives to increase brand awareness for Mancuso Powersports through influencer campaigns and paid social media advertising. Created paid advertising and tracked them with Google Adwords. Crowdfire was used to schedule content and manage many accounts.- Optimize SEO by creating and modifying web pages, banners, and content for the Mancuso website.- Designed and coordinated content for websites, blogs, and social media.- Interpreted digital tool analytics such as Facebook Ads and Google Ads to maximize customer outreach.- Planned and coordinated product launches, events, and sales campaigns.- Increased sales by 33% because of strong networking and marketing strategies to grow an established business.

- Collaborated with restaurant partners to carry out marketing strategy and convert technical material into appealing content for use across multiple marketing platforms.- Developed and revised material in collaboration with the market research, sales, and R&D teams to ensure a consistent brand voice, clear messaging, and an engaging narrative.- Tracked user engagement metrics, ROI, and other important metrics, to find marketing possibilities and quantify the impact of the campaigns we conducted.

Developed and sustained remarkable relationships with high-end clientele and exceeded their expectations for customer service by carefully listening to and assessing their needs while securing their flight reservations, cruises, tours, car rentals and lodging arrangements. Employed strong verbal, written and presentation skills and maintained professional, positive demeanor while working under pressure.

• Ensured efficient guest registration, checkout, and guest service, while guaranteeing all brand standards were applied. • Tracked guest satisfaction surveys, anticipated potential problems by monitoring complaints, and operational issues to maintain a high level of customer satisfaction and quality.