Kyndra J. Email & Phone Number

Ankeny, IA, US

United States

• Conducted thorough business analysis, identifying improvement areas and proposing solutions to enhance efficiency and productivity.
• Collaborated with cross-functional teams to gather requirements, define project scope, and develop comprehensive business and system requirements documentation.
• Translated stakeholder needs into clear and actionable requirements for development teams, ensuring alignment and understanding.
• Conducted gap analysis to identify discrepancies between current and desired states, recommending effective strategies and solutions to bridge the gaps.
• Facilitated productive meetings, workshops, and interviews to gather information, foster collaboration, and ensure stakeholder alignment.
• Conducted system testing, identifying and resolving issues to ensure smooth project implementation.

Marshalltown, Iowa, United States

• Conducted comprehensive assessments of client cases and prepared detailed reports from the Department of Human Services and Insurance companies to determine the appropriate next steps in client treatment plans.
• Led process improvement initiatives, including planning and conducting training sessions to update business objectives and enhance overall standards.
• Collaborated with colleagues to formulate logical solutions and troubleshoot technical issues, ensuring the prompt completion of tasks.
• Assisted in crisis management by proactively anticipating and resolving client issues while identifying and assessing necessary resources.
• Evaluated team skills, knowledge, and performance gaps, identifying areas requiring training and development.
• Established long-term vision and strategic objectives for the team and the organization, fostering cohesion and alignment.

Grinnell, Iowa

• Provided comprehensive support services to ensure the safety and well-being of children, enabling them to remain with their families or explore alternative permanency options.
• Offered family support, care coordination, and assistance in improving family function and dynamics.
• Conducted supervision and safety monitoring to ensure the children’s welfare and addressed potential risks.
• Maintained regular contact with referring workers, family members, and colleagues to effectively work towards achieving permanency goals.
• Coordinated interdisciplinary treatment efforts by closely collaborating with therapists and program coordinators, ensuring consistent communication and progress updates on assigned cases.
• Actively participated in interdisciplinary crisis planning and discharge planning, documenting necessary information shared with the Department of Human Services.

Newton, Iowa

• Managed and supervised a team of 38 employees, ensuring smooth operations and efficient management of the aquatics department.
• Oversaw day-to-day responsibilities, including scheduling, facility maintenance, and delivering exceptional customer service.
• Conducted regular staff meetings to review performance, provide constructive feedback, and implement necessary improvements.
• Organized and facilitated training sessions for lifeguards and swim instructors, ensuring their certification and recertification requirements were met and keeping their knowledge and skills current.
• Developed comprehensive swim lesson plans incorporating progressive techniques and safety protocols.
• Ensured compliance and safety regulations and implemented measures to maintain a secure and accident-free environment.

Bachelor'S Degree, Psychology, Year Four (Senior)

Activities and Societies: ASL club

Bachelor'S Degree, Psychology

Activities and Societies: Swim club

Bachelors Of Art, Psychology