• Answered calls and emails accordingly. • Managed reservations and day-to-day operations.• Ensured that the website ran smoothly - maintained and updated the site.

• Answered calls and emails providing excellent customer service; consistently held highest ratings in the company.• Personalized the online shopping experience. • Trained new employees and performed management training in a quickly growing start-up.

• Maintained a calm and fluid workflow during peak volume hours of the store.• Anticipated store/inventory needs by evaluating weekly numbers and trends. • Led partners by delegating tasks; evaluating needs on the floor as well as skills of each individual. Helped in creating a safe and cooperative workplace. Coached partners through means of encouragement, creating a positive team environment.• Assisted in new partner training.• Provided excellent customer service, both in taking orders as well as feedback. Personalized customer service, which not only helped maintain store numbers but created a unique atmosphere.• Executed store operations during scheduled shifts. Organized opening andclosing duties as assigned.• Followed through all cash management and cash register policies and ensured propercash management practices.

• Ensured good first impressions by welcoming patrons and seating them.• Answered phone calls and handled cash operations.• Managed the restaurant to make sure day-to-day operations were met.• Made sure to provide exceptional service and went above and beyond required duties.• Opened and closed the restaurant as needed.