Kyra Milbourne, Ed.D. Email & Phone Number

Laurel, Md

Collect and maintain data to repair and submit federal and state reports including Campus Crime Statistics, Campus Sexual Violence Climate Report, and Disability Services Report • Manage and monitors 7 departmental budgets to include Esports and competitive activities, Advising, Student Success Center, Career Services, Residential Services, Conduct, and Student Accessibility • Develop department and individual staff strategic and operational goals to support the university’s… Show more Collect and maintain data to repair and submit federal and state reports including Campus Crime Statistics, Campus Sexual Violence Climate Report, and Disability Services Report • Manage and monitors 7 departmental budgets to include Esports and competitive activities, Advising, Student Success Center, Career Services, Residential Services, Conduct, and Student Accessibility • Develop department and individual staff strategic and operational goals to support the university’s objectives • Ensure compliance with training expectations for students related to Title IX, opioid addiction prevention, and safety protocols • Serve as primary coordinator of support for crisis intervention and mitigating risk through the development of a campus wide behavior intervention team, emergency preparedness team, and emergency response plan • Manage production and distribution of the Student Handbook, Campus Climate Report, Drug and Alcohol Biennial Review, and all annual notices • Collaborate extensively with faculty to ensure scheduling meets student needs, address classroom behavior, address academic dishonesty, and support co-curricular experiences • Collaborate extensively with facilities to ensure the residential spaces and student common areas for recreational or co-curricular activities are maintained to university standards • Develop department and individual staff strategic and operational goals to support the university’s objectives Show less

Largo Main Campus

Knowledge and experience in student conduct administration and with behavioral intervention or threat assessment teams.Knowledge of current research trends, best practices, and local/state/federal mandates pertaining to student conduct.Knowledge and experience with Title IX and ADA complaint response and investigation.

Largo, Md

Responsible for coordinating the efforts of the College to establish, enforce and review policies related to the Student Code of Conduct and behavioral intervention. Also responsible for developing and providing training and communication tools to educate the campus community about resources, procedures, codes, community standards, and legal requirements.

Largo, Md

Responsible for advising students in the process of clarifying life/career and educational goals and the development of educational plans for the realization of these goals through credit and noncredit options. Responsibilities include the use of individual sessions, group sessions, group/classroom presentations and assessment to measure the overall impact of the service to student success.

Landover, Md

Provide leadership and oversight to the growing team of current part time as well as full time staff Assist in managing the activities of student services team in regards to managing the processes for new student on-boarding training, class monitoring, follow-up, and communication. Serve as the primary contact for student support advisor’s questions, as well as, provide assessment of critical situations determining when escalation is required. Assists the director in addressing… Show more Provide leadership and oversight to the growing team of current part time as well as full time staff Assist in managing the activities of student services team in regards to managing the processes for new student on-boarding training, class monitoring, follow-up, and communication. Serve as the primary contact for student support advisor’s questions, as well as, provide assessment of critical situations determining when escalation is required. Assists the director in addressing staff performance issues, concerns, and achievements. Responsible for designing and implementing processes that foster student retention and success Work with Faculty Support Manager to make ensure students are full supported during live sessions as well as coordinate with Faculty Support to ensure all live sessions are monitored. Work with internal cross-functional teams (tech and faculty support) to promptly resolve student issues. Assist in development and implementation of qualitative and quantitative accountability measures to provide visibility into the team’s activities and used to identify, track and implement ongoing improvement projects. Oversees and helps performs the day-to-day operations to ensure department functions are in accordance with university policies. Responsible for attaining management set student retention goals Develop and implement student retention programs Ensure consistent operation of department in accordance with all university policies. Follow up on cases, tech issues that are L2 to make sure they are all handled and escalated in a timely manner Show less

 Work strictly with the Masters of Science in Nursing online Program to achieve a retention rate of over 76% Manage and oversee 185 students pursuing a Master’s within Family Nurse Practitioner, Nurse Midwifery and Nurse Educator Utilize CRM database Sales Force to organize and manage customized plans of study  Perform drug audits at the discretion and demand of my students progress within the program Monitor and determine student immunization records in order to be… Show more  Work strictly with the Masters of Science in Nursing online Program to achieve a retention rate of over 76% Manage and oversee 185 students pursuing a Master’s within Family Nurse Practitioner, Nurse Midwifery and Nurse Educator Utilize CRM database Sales Force to organize and manage customized plans of study  Perform drug audits at the discretion and demand of my students progress within the program Monitor and determine student immunization records in order to be compliant with University and clinical site requirements Correspond with University staff and internal cross-functional teams to promptly resolve student issues Assist in student on-boarding process to include online orientation, registration and live training Record and monitor students taking a Leave of Absence or Deferral Requests  Process Intent to Enroll and Withdraw documentation Facilitate every need of those students including academic, procedural and technical issues Manage student attrition through providing proactive, reactive, comprehensive and exceptional customer service Execute white glove service level for its students, graduates, and faculty Show less

College Park, Md

• Dual teach Job search strategies class (1 credit course)• Provides career advising, career counseling, and job placement services to undergraduate and/or graduate students and alumni of a college• Assist students in obtaining a career or internship specializing in their concentration• Assists students with search techniques, resume preparation, interviewing strategies, networking and recruiting schedules• Conducts workshops and seminars concerning career preparation, interview… Show more • Dual teach Job search strategies class (1 credit course)• Provides career advising, career counseling, and job placement services to undergraduate and/or graduate students and alumni of a college• Assist students in obtaining a career or internship specializing in their concentration• Assists students with search techniques, resume preparation, interviewing strategies, networking and recruiting schedules• Conducts workshops and seminars concerning career preparation, interview skills and job search techniques.• Works closely with corporate recruiters to pin-point and seek out employer matches Show less

 Provide career services for active duty military spouses. Provide educational and career guidance. Assist with job placement assistance. Practice and abide by OSD, MYCAA policies. Assist military spouses in exploration of education and career benefits. Advertise all military referral services that Military One Source offers. Diligently work various MYCAA queue’s (FA’s, E&TP, and Messages). Utilize the 4 pillars to place spouses in a meaningful… Show more  Provide career services for active duty military spouses. Provide educational and career guidance. Assist with job placement assistance. Practice and abide by OSD, MYCAA policies. Assist military spouses in exploration of education and career benefits. Advertise all military referral services that Military One Source offers. Diligently work various MYCAA queue’s (FA’s, E&TP, and Messages). Utilize the 4 pillars to place spouses in a meaningful career. Exemplify excellent customer service through telephonic career counseling. Provide a support system for military spouses, and ensure employee readiness.  Perform other duties as assigned. Show less

 Oversaw Accounts payable and receivable. Provided excellent customer service to clients. Participated in multiple walks for Lupus. Procured office supplies for 3 locations.  Worked directly with the CEO to incorporate various client resources.  Processed end of the month Visa and Kintera reconciliations. Planned and booked vendors for walks. Documented various walk donations, annual giving’s, and memorial donations.

 Built a Virtual Tour website for prospective clients to become familiar with the base before initiating business. Assisted the bases public relations team in launching a model rocket with the Blind Student Association. Reviewed and revised legal proposals. Utilized hyperlinks, aerial views, and PowerPoint on a daily basis.

Doctor Of Educational Leadership - Ed.D., Higher Education/Higher Education Administration

Quantitative Study Analyzing the Impact of COVID-19 on enrollment, retention, and graduation rates based on socio-economic status.

Atixa Civil Rights Investigator Level One Certification

Master'S Degree, Counseling Psychology

Received a Masters in Counseling Psychology.

Bachelor Of Arts (B.A.), Public Relations, Advertising, And Applied Communication

Bachelor Of Arts (B.A.), Public Relations, Advertising, And Applied Communication

Activities and Societies: National Public Relations Society Passion for Fashion