Achieved high level of work product independently and as part of a team. Worked directly with insurance companies to advocate for patients to ensure quality care is received. Negotiated with insurance companies and third parties to obtain purchase orders and authorizations. Maintained patient files, personal and department schedules.• Received two promotions within year of employment, including team lead within department.• Strengthened department quality by 6% and tripled productivity within first month of employment.• Accepted additional responsibility by taking on new role after three months. • Recognized by supervisor and team lead as an immense value to the team due to dependability, quality of work, and recognized as top performer.• Maintained three high-flow inboxes which required extensive knowledge of company procedures and contracts. Negotiated contract pricing and denials. • Processed twice as many purchase orders and agreements as other employees with high level of quality and accuracy.• Recognized trends within department to correct errors and discrepancies.

Demonstrated the value of personal training by creating an outstanding experience for new and existing clients consisting of guiding and educating clients on comprehensive programs. Maintained client files, schedules, and training. Generated new clients by email, phone, and in-gym contacts.• Achieved highest number of clients trained out of all instructors by second month of employment.• Took initiative to assume additional responsibilities beyond original role.• Scheduled and accommodated up to 15 clients weekly that required deconflicting competing priorities.• Initiated club promotions to recruit new members and increase club sales by 2-3 times more than other trainers.• Recognized and sought out by members for approachability and friendliness.

Assisted Division 1 Olympic Sports Performance coaches in monitoring and implementing strength and conditioning programs for a variety of teams.• Recognized by leadership as a top intern and was offered an advanced internship.• Took initiative to train additional teams and modified coaching style to fit the needs of the team.• First in the office at 4:45am to prepare for the day and the last to leave at 9:00pm to organize for the following day, while a full-time student.