Kyra Devoliere, M.S. Email & Phone Number

New York, New York, United States

New York, United States

Executes marketing, research, social media, and brand design initiatives for service & product based small businesses.Develops social media marketing strategy by conducting social media audits to identify opportunities & solutions to increase brand visibility for entrepreneurs.

Long Island, Ny

Increased clinic retention by 32% through creating and managing email marketing campaigns via Campaign Monitor and WebPT EMR Software; increased average patient response rate to 30%. Improved client satisfaction to 95% by managing clinic’s digital reputation which included engaging with Google reviews, monitoring NPS scores and survey results, and managing social media reviews and inquiries.Organically increased social media engagement by 30% within 90 days by managing Instagram, Facebook, Twitter, and LinkedIn social media accounts for clinic and responding to comments and inquiries.

Coordinated marketing and sales initiatives to increase membership goals for Atlanta Hawks NBA seasonsIndividually increased membership revenue by $70,000 by creating memorable experiences for prospect clients as a sales consultant and managing current client relations to improve retention

Dunwoody, Ga

Trained and developed claims team to improve quality assurance and customer service while also individually managing 50-100 auto-repair claims daily for customers, partnering with other departments to exceed client expectations for user experience.

•Assisted local owner as a marketing coordinator intern, developing creative elements and design initiatives while supporting local events from the ideation phase to maintenance execution using strong organizational skills and attention to detail.•Assisted with developing content creation for multiple social media platforms; coordination of research and identification of stock images for inventory logistics; ordering invitations, backdrops, décor and other thematic products utilizing Microsoft Word, PowerPoint and Excel.•Researched specifications for sourcing equipment, linens, fabrics, and vendors to determine pricing costs per service/package and provide budgetary guidance and inventory management.

Alpharetta, Ga

•Assisted with administrative support and determined appropriate responses to telephone, electronic and written inquiries; handling 100+ calls per day by exercising time management•Provided an enthusiastic, yet professional approach to each call, showcasing great communication skills, documenting the discussion and outcomes; while assisting in an empathetic manner utilizing strong verbal communication skills•Performed at a high level of professionalism scoring outstanding content notes (excellent writing skills) on service and quality metrics each month while keeping the focus on customer retentio.

Carrollton, Ga

•Served as Math, Writing, and Public Speaking tutor for undergraduate students to access study skills and provide recommendations for better efficiency with learning materials. •Organize and facilitated tutoring workshops, working collaboratively on projects to ensure students are on target with their courses through presentation and organizational skills.•Performed administrative and support tasks as needed, organized materials in office and written documentation after each tutoring session through attention to detail.

Master Of Science (Ms), Marketing

Certificate in Brand and Customer Management

Bachelor Of Business Administration (Bba), Management, 3.56 Cum Laude