Kyra Jorgensen Email and Phone Number

• Asset management and primary servicing of a portfolio of loans across all asset classes including communication with Borrowers, Lenders/Investors, processing of borrower requests and consents.• Analyze property financials and report property/loan performance to Lenders/Investors on a quarterly basis via a quarterly asset report (QAR).• Work with Originations team on handoff of loan closings as well as counsel on loan modifications, refinances and payoffs. • Training for analysts and summer intern program including financial analysis, internal processes and systems. • Review monthly Waterfalls and Billing Statements in accordance with the Cash Management Agreement.• Correspond with sponsors/borrowers for updates on any property-level concerns, including capital expenditure projects, leasing progress, construction status and overall performance.• Monitor and report loan specific events and triggers such as Debt Yield, DSCR, Required Repairs and Covenant Milestones. Review and approve new and existing leases.• Review and process construction and reserve draws.• Perform site visits as needed.

• Asset management and primary servicing of a portfolio of loans. Analysis of property financials and preparing quarterly asset reports (QAR) on property/loan performance to Lenders/Investors.• Reviewed monthly Waterfalls and Billing Statements in accordance with the Cash Management Agreement.• Prepared Debt Yield and DSCR analysis tests to report loan specific events and triggers as well as Required Repairs and Covenant Milestones. Prepared leasing analysis models to review and approve new and existing leases.• Updated RealInsight system to track portfolio and reporting.• Reviewed and processed construction and reserve draws.• Prepared ESG Scorecards in accordance with LEED standards.

• Managed portfolio for loss mitigation comprised of single family, multifamily and construction loans. Preparing and distributing monthly, quarterly and annual reporting of the portfolio. Conducted mortgage refinances, modifications, extensions and transfers to special servicing to ensure timely payoff, or term out of assets.• Conducted general servicing matters including payoffs, prepayments, lease reviews, reserves, escrows, draw requests, cash management, financial reporting, inspections, post-closing items and borrower requests.• Assisted internal clients with product and servicing processes. • Lead quantitative and qualitative analysis on a variety of portfolio and asset management initiatives including loan covenant compliance and initiative to become a rated special servicer with Fitch Ratings and Morningstar Credit Ratings.• Lead bi-monthly covenant and construction reporting for loss mitigation team including tracking construction, financial, leasing and sales milestones.• Conducted loan amendments for state additions, extensions, interest changes, budget and loan increases.• Analysis of asset valuations such as appraisals, interior/exterior and commercial BPOs for extensions and payoffs.

• Managed investor level real estate asset portfolio of 14 multifamily projects.• Reviewed and analyzed quarterly and annual financial statements.• Collected and tracked annual audits and tax returns.• Reviewed and analyzed annual audits and tax returns for compliance with Low Income Housing Tax Credit (LIHTC) regulations and overall operating performance. Reviewed and approved annual property operating budgets. • Reviewed and analyzed guarantor financial statements for limited partnership agreement compliance.• Reviewed third-party inspection reports for compliance with Low Income Housing Tax Credit (LIHTC) regulations.• Performed site visits and inspections as needed.• Updated the Bank’s internal Salesforce database and document management system.• Assisted in the review and processing of capital contributions and reserve release requests.• Assisted in underwriting consent requests, including loan refinancing/conversions and property or Limited Partner interest valuations. Quarterly and annual sign off of tax credit and loss forecasting.• Managed annual invoicing for limited partner asset management fees according to partnership agreements.

• Coordination of client information, strategic business development and overall organization and management of Team McCarthy.• In charge of property marketing, the production of marketing deliverables, preparing pitch materials and interfacing with clients.• Market research including, general plan land uses, political will in a certain market area, performing rent surveys, and researching macroeconomic conditions for the multifamily sector and overall health of the real estate market.• Implementing social media and improved methods of managing the team's investor database. Conducted client presentations.• Underwriting and valuation of land and multifamily properties. Researched new development opportunities and qualifying prospects. Mapped market trends.

• Full service financial advisor specializing in advising clients on: retirement planning, college planning, assetpreservation, insurance protection, estate planning and business planning. • Focused on educating clients on financial planning to help them achieve financial independence. • Opened various investment accounts according to the client’s risk tolerance as a vehicle to reach these goals.• Calculated various financial formulas in order to determine insurance needs and retirement planning needs.• Took part in ICM’s Management Development Program and trained in professional sales tactics.• Held the Series 6, Series 63 and California Life and Disability Insurance licenses.

•Acted as the direct liaison between the clients and the advisory team. Organized the administrative staff to produce effective financial plans.•Worked directly with insurance agencies to discover client’s cash values on their policies.•Stayed in constant contact with the clients and scheduled regular meetings with the financial advisor.•Utilized the Sage ACT! Database program for marketing campaigns, client organization and sales made from each client.•In charge of re-structuring the firm’s operations and administrative procedures including, creating standard operating procedures, organizing the firm’s daily activities and purchasing new technology in order to create maximum efficiency and cost-effectiveness.

•Maintained customer relationships through social media and connected with followers as an official Pascale Swim spokesperson.•Published photos, Pascale Swim news, and information on social events to social media channels. •Developed and maintained relationships with advocates, bloggers, and related agencies to drive and support project execution to generate visibility to the company's products and generate sales.

•Created and implemented standard operating procedures for different departments in the company including warehouse, shipping and receiving, customer service, and administration.•Managed and delegated projects for the Operations Manager, Customer Service Manager, and Human Resources Manager.•Audited inventory and warehouse shipping and receiving including time studies for productivity.•Cost analysis on the productivity and efficiency of customer service.