Provide clear, concise customer support and guidance to employees in assigned organizations who need assistance making purchasing/financial commitments on behalf of the company.Provide and obtain meaningful and actionable updates to XFN partners and the business regarding transaction status, along with expectations of next steps. This requires timeliness and attention to detail as it relates to project dates and deliverables.Partner with business requestors to ensure that they follow up with suppliers, obtain purchase orders and answer any approver questions in a timely fashion.Review the list of upcoming expiring contracts for their assigned organization(s) and confirm if a renewal is required.Offer employees within their assigned organization(s) in-depth training on procurement process and best practices.Ensure alignment with the business as approval teams introduce new processes.Drive continuous improvement within the customer support efforts of this function, leveraging best practices and efficiencies to deliver the best user experience to the businessEstablish and maintain communication channels with key team members, and internal business units for data gathering or analysis and support their business requirements

Improve overall efficiency by managing routine operations of 90-person legal department in 11 countries. Evaluate management reporting, analytics, and metrics for legal department as well as generate and examine budget reports and develop recommendations to decision makers. Oversee workflows by identifying productivity and efficiency gains. Deliver exceptional services as Project Manager on RFPs for new contract lifecycle management, compliance and e-discovery systems, such as RFIs, RFPs, cost negotiations, selection, implementation, and communication strategy.

Managed monthly, quarterly, and annual financial close, such as evaluation, reconciliation, and reporting of advanced materials global management results, sales, and variable production costs. Supported team on fixed costs to several internal departments, including HR, IT, legal, purchasing, and finance. Delivered expert-level support in increase of annual global sales and fixed costs budget exercises by facilitating Sales Engineers and Cost Center owners via effective trainings on utilization of sales and fixed costs budgeting tool as well as preparation and publishing of relevant budget sales data for different SCU’s leadership teams and cost center heads. Created and applied global business information dashboards that covered all business areas accessible by all advanced materials management teams.

Demonstrated role as Global Budget/Reporting Liaison for shared services, including global it, legal, accounting shared services, public relations, and tax department. Generated monthly actuals to budget reporting analysis and ad-hoc analysis to ensure smooth workflow of corporate shared service functions. Conducted monthly review of reporting system (TM1) for new cost centers and other cost elements while ensuring alignment with SAP processes.

Supported the development and implementation of the planning process within the Energy Management (EMG) group.

Primary accounting and budget contact for Entergy’s Fossil Plant Operations Support and System Environmental groups.

Coordinated accounting system/processes for Retail including code block, billings, revenues, customer deposits, overheads, and fixed assets.

Analyzed and resolved internal customer questions on all of Entergy’s general Corporate Applications