Kyra Oles Email & Phone Number

Bellows Falls, Vermont, United States

Southern Vermont

I manage all the business operations including bookkeeping, invoicing, accounting and tax preparation/filing. Our family owned business offers both residential and commercial electrical services by a licensed master electrician and apprentice.

United States

Vermont, United States

Directed a team of four Senior Program Managers to manage six strategic U.S. State driver’s license accounts in the West Region overseeing $80M P&L. Focused on successful program delivery and operational excellence. Played a pivotal role in contributing to bids and proposals, resulting in acquiring new business, retaining existing clients, and expanding market presence. Demonstrated expertise in understanding client needs, proposing effective solutions, and building strong customer relationships to foster business growth.

United States

Orchestrated a diverse team, employed Agile methodologies, and cultivated key customer relationships to achieve the April 2020 deadline for a prominent state driver's license modernization initiative. Implemented executive-level program governance, provided clear insights into key performance indicators, earned value management, and overall program status for stakeholders internally and externally. Effectively rebuilt and strengthened client relations through increased trust, collaborative efforts, and a commitment to transparency.

Billerica, Ma

Burlington, Ma

Managed cross-functional teams to deliver complex Field Service Management software solutions, boosting client value between $100K and $2M. Oversaw phased releases, integrations, and data migrations. Guided key telecom clients through system upgrades and implementations. Facilitated stakeholder meetings to achieve project goals.

Framingham, Ma

Project managed Corporate Store Systems Operations IT projects. Restored plans for troubled projects by providing leadership and oversight resulting is improved portfolio health. Led cross functional project teams to validate and document requirements, define test plans, coordinate vendor activities, and develop implementation plans.

Cambridge, Ma

Project managed two major research and development projects to deliver new particle accelerator technology on a budget of $10M for Department of Threat Reduction Agency. Prepare documentation for design reviews with project sponsors. Prepare program status reports of technical accomplishments, spending, procurement and invoice tracking.

Naples, Florida Area

Program managed recovery plans to drive operational performance of the air and fuel portfolio. Directed the business and operations teams to improved performance and ensured customer commitments were met increasing customer satisfaction.

Oversaw budgets from $100K - $2.4M; led teams of 5 - 20 skilled resources. Directed project teams following disciplined project lifecycle management approach from concept through implementation phases.

Managed software enablement system enhancements and process improvement projects. Led and directed internal project management team on detailed Portfolio Management process.

Project managed EDI (Electronic Data Interchange) purchase order, invoice and sales transaction implementations by working with EDI trading partners, Sales, Channel Data Analysis, Customer Operations, and IT teams.

Planned and managed SmartSuite and1-2-3 software products.• Engaged Operations Program Manager and Marketing representatives to review new product launch strategies.• Increased fill rates to 99% within inventory targets during new product launches.

Bachelor'S Degree, Project Management, Project Management, 3.95

Maintaining 3.9 GPA while enrolled in the Bachelor of Science in Project Management degree program.

Associates, Business, 3.88

Earned Associate Business Degree

Certificate In Project Management, Business

Earned Project Management Certificate