• Built custom data visualization tools to promote strategic decision-making for the team and e-commerce, specifically Integrated Procurement; resulted in defined areasto drive focus and promote efforts for growing IP connections and sales moving forward• Took initiative to fully immerse into Caterpillar by traveling to dealer sites and factories, participating in Marketing Training Class case competition, joining mentorship programs, and volunteering with peers

• Pleasantly interacts with customers during hectic periods to promote a fun, positive environment• Trains new team members, shares knowledge with positive reinforcement, and encouragingcoaching• Works in high-pressure, busy environments while still producing a quality experience forcustomers• Memorized and knowledgeable on all recipes for specialty coffee beverages and seasonal productsand offerings

• Shadowed and collaborated with the owner to better target the college student demographic• Assisted in developing integrated marketing strategies for small businesses• Collaborated with marketing team and management to build confidence in their marketing strategy