Senior Lending Operations Officer
Current- Maintaining compliance with company policy and operating procedures
- Sound AML knowledge to ensure that BOQ meets its KYC (Know Your Customer) obligations
- Ensuring banking Code of Practice is adhered to through disclosing important information to the guarantors
- Reporting and lodging of post settlement exceptions
- Support all states with ticketing system workflow and deal management
- Ongoing general upskilling of branch staff to ensure familiarity with current policies and procedures