Kyrie Luke Email & Phone Number

Greater Seattle Area

I serve the South Sound as the primary relationship owner for an assigned group of top-tier client accounts with responsibility for retention and growth. Ensure clients derive maximum value from our services. Prepare implementation plans and lead client on-boarding; present content strategy and annual plan. Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup.Prepare and deliver effective client presentations, including stakeholders at all levels of the organization. Deliver weekly, monthly and quarterly status and results presentations to internal and external teams. Regularly evaluate quality of content and managing external content creation. Identify new opportunities from within existing accounts, partnering with the Business Development team to aid in increasing revenue. Ensure a deep enough understanding of clients' individual experiences to head off potential issues before they become problems.

Tacoma, Wa

MacDonald-Miller is a mechanical contractor in the Pacific Northwest. I was responsible for maintaining satisfaction of our customers first and foremost while contributing to the company’s overall growth by selling new service contracts. To accomplish this, I built relationships with customers and prospects, as well as internal relationships within the company. I Identified customers’ unique needs and offered relevant solutions. I served as an informed resource on strategic budget planning for property managers, facility managers, and building owners. I partner on new and existing projects for team-selling efforts.

Puyallup, Wa.

Sarda Inc. is a jewelry manufacturer that sells fine sterling-silver jewelry. At Sarda, I ran the sales and marketing divisions. My responsibilities included, servicing accounts, gaining new accounts, increasing sales each quarter, managing sales staff, and training sales staff on sales techniques. Additionally, I created effective promotions, wrote copy for all collateral (print and digital), and social media. I formulated promotion packages which were in line with brand objectives. Lastly, I managed trade shows — where it was my primary responsibility to ensure each show runs smoothly and generates maximum revenue. I was also responsible for negotiating booth location into new shows to expand brand awareness. I was responsible for creating and sticking to budgets for each trade show, as well as overseeing operations, and inventory for the show.

Ft. Lauderdale, Fl

PPI group is a publishing company out of Ft. Lauderdale Florida. As an International Account Manager in the luxury goods industry I took on many roles. I work on various cruise lines doing public speaking, networking, marketing, client relations, and sales. I hosted Port Shopping Presentations presented to 200-800 guests at a time, along with supplemental seminars throughout each cruise to promote various international brands in each port of call. I am a brand ambassador for many world renowned international brands like, Forevermark, Bvlgari, Tag Heuer, Hublot, Zenith, Cartier, Raymond Weil, Shinola, and Alex and Ani, just to name a few. It was a primary responsibility of mine to establish and grow healthy relationships with each account by having meetings both in person and virtually.In this position, it was my responsibility to lead guests onboard cruise ships to the brands and retailers she would promote brands in each port of call. This position took me to 4 major cruise lines and 8 different ships where I used my talents in sales, public speaking, promotion, marketing and networking to ensure success. This was a fast - paced environment where it was vital to be adaptable to constantly changing circumstances. It was important to continuously evolve and improve my approach based on the specific clientele on each cruise. I have been honored with several top performance awards and have held a reputation as one of the top performers in my industry.