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@n-ix.com
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Yurii Kyrpus is listed as Lead Tech Support Analyst at N-iX, a company with 1071 employees, based in Ukraine, Ukraine, Ukraine. AeroLeads shows a work email signal at n-ix.com and a matched LinkedIn profile for Yurii Kyrpus.
Yurii Kyrpus previously worked as Technical Operation Lead at N-Ix and Lead Technical Support Analyst at N-Ix. Yurii Kyrpus holds Master'S Degree, Computer Science from Kharkiv National University Of Radioelectronics.
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AeroLeads found 1 current-domain work email signal for Yurii Kyrpus. Compare company email patterns before reaching out.
Lead Support Analyst with 10+ years of production L1/L2/L3 Support experience.Proficiency in enhancing Application Support Delivery by developing and improving support processes. Comprehensive hands-on experience and knowledge in ITIL, ability to train and mentor new team members. Strong analytical and problem-solving skills, and high attention to detail.Agile, SAFe, Scrum, Azure, AWS, Jira, Confluence, ITIL, SQL, Oracle, MS SQL, My SQL, Server, SSRS, C#, CosmosDB, KQL, REST, Dynamics CRM, Kibana, New Relic, Grafana, VictorOps(Splunk), Postman, Service Bus, Windows, AutoSys, Jira, Confluence, ServiceNow, Service Desk Plus.
Listed skills include Ms Sql Server 2008, Technical Support, Customer Support, Hrb Payroll, and 32 others.
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A career timeline built from the work history available for this profile.
Kyiv, Kyiv City, Ukraine
Lebara project. Lead the management, construction, and enhancement of support operation processes across 4 teams. Optimizing technical workflows to ensure seamless collaboration, efficiency, and continuous improvement within Lebara's IT operations.
Kiev Region, Ukraine
LEBARA ProjectL2\L3 Support for telecommunications company providing services in many countries around the world, using the mobile virtual network operator business model.- Resolve incidents caused by business logic issues, data issues, integration issues- Proactively maintain services- Make changes in configurations- Optimize monitoring\logging\alerting.
Kiev
Deutsche Bank projectSetting up a support model from the beginning for AM Passive Funds department. Defining and describing the main support processes: Incident, Problem, Knowledge management. Change management improvements. 2nd/3rd Line support activities:- Answering incoming calls from clients, processing emails and logging calls.- System troubleshooting.
Kyiv
Barclays Capital project.Provide L1/L2 Support for the finance department. Responsible for the Application support delivery to the front office team. Release management for the hot fixes and planned releases. Automation of batch processes. Diagnosed and troubleshoot production issues and user queries. Took ownership of issues to resolution or escalation.
Ukraine, Kharkiv
Support Local \Core financial and production systems:- provide root cause analysis of customer\systems issues and propose workaround where possible;- work closely with business on user issues;- simplify and automate business processes;- working with third-party developers;- improvement application functionality;- create data-interfaces between local and.
Ukraine, Kharkiv
Acquiring knowledge in business processes of the company. Design reports for financial systems.
Other employees you can reach at n-ix.com. View company contacts for 1071 employees →
Anastasiia Pikalova
Colleague at N-Ix
Cracow, Małopolskie, Poland, Poland
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VZ
Vasyl Zhyruk
Colleague at N-Ix
Ukraine, Ukraine
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AS
Alla Sadovets
Colleague at N-Ix
Ukraine, Ukraine
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MI
Mykola Ivashchuk
Colleague at N-Ix
Lviv, Lviv, Ukraine, Ukraine
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MH
Maksym H.
Colleague at N-Ix
Vinnytsya, Vinnytsya, Ukraine, Ukraine
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MP
Mary Persad
Colleague at N-Ix
Trinidad And Tobago, Trinidad And Tobago
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MM
Myroslav Mytskiv
Colleague at N-Ix
Kyiv, Kyiv City, Ukraine, Ukraine
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AD
Andreea Dănilă
Colleague at N-Ix
Bucharest, Romania, Romania
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VS
Vladyslav S.
Colleague at N-Ix
Vancouver, British Columbia, Canada, Canada
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IC
Invest Co
Colleague at N-Ix
Frankfurt, Hesse, Germany, Germany
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Quick answers generated from the profile data available on this page.
Yurii Kyrpus works for N-iX.
Yurii Kyrpus is listed as Lead Tech Support Analyst at N-iX.
AeroLeads has found 1 work email signal at @n-ix.com for Yurii Kyrpus at N-iX.
Yurii Kyrpus is based in Ukraine, Ukraine, Ukraine while working with N-iX.
Yurii Kyrpus has worked for N-Ix, Luxoft, Epam Systems, and Philip Morris Ukraine.
Yurii Kyrpus's colleagues at N-iX include Anastasiia Pikalova, Vasyl Zhyruk, Alla Sadovets, Mykola Ivashchuk, and Maksym H..
You can use AeroLeads to view verified contact signals for Yurii Kyrpus at N-iX, including work email, phone, and LinkedIn data when available.
Yurii Kyrpus holds Master'S Degree, Computer Science from Kharkiv National University Of Radioelectronics.
Yurii Kyrpus is listed with skills including Ms Sql Server 2008, Technical Support, Customer Support, Hrb Payroll, Ms Reporting Services, T Sql, Incident Management, and Ms Analysis Services.
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